Grand visions ("poetry") are seductive but lead to disasters like the Fyre Festival if not grounded in meticulous operational details ("plumbing"). Effective leadership requires balancing the inspiring, big-picture purpose with the prosaic, detail-oriented work of execution.

A study of military officers found that those with a strong sense of calling were less likely to perceive their careers as stalled. This deep connection to their work fosters resilience and organizational commitment, even in the absence of traditional upward progression.

Due to demographic shifts and a post-pandemic re-evaluation of work, employees now hold more power. This requires a fundamental leadership mindset shift: from managing people and processes to enabling their success. High turnover and disengagement are no longer employee problems but leadership failures. A leader's success now depends entirely on the success of their team, meaning 'you work for them'.

When leaders are stuck defining their organization's mission, this question forces a shift from generic goals like survival to tangible impact. It clarifies the unique value provided to customers and society, revealing a more motivating and authentic purpose beyond simply 'staying in business.'

In an era of accelerating change, a manager's role is to be like a willow tree. They must provide a sturdy, stable vision for the team while remaining highly flexible in how they adapt to storms and changing conditions. This combination builds team resilience.

Purpose isn't exclusive to high-status professions. Any job can become a source of deep purpose by connecting its daily tasks to a larger, positive impact. A NASA custodian can be "putting a man on the moon," and a parking attendant checking tire treads can be ensuring driver safety. Purpose is a mindset.

Employees often reserve their best strategic thinking for complex hobbies. By intentionally designing the work environment with clear rules, goals, and compelling narratives—like a well-designed game—leaders can unlock this latent strategic talent and make work more engaging.

After burning out, Bumble's founder returned with renewed purpose by reframing the company not as an app, but as a "vehicle to deliver love." This elevated, mission-driven perspective—seeing the company as a means to a greater societal end—can be a powerful tool for leaders to overcome fatigue and reconnect with their work.

There are no universal leadership traits; successful leaders can be introverts, extroverts, planners, or chaotic. What they share is the ability to make others feel that following them will lead to a better tomorrow. This emotional response is what creates followers, not a specific checklist of skills.