CEO Jason Robins admits his personal opinions on creative work are often wrong. He empowers his marketing team to experiment and relies on performance data to determine success, avoiding the trap of a leader's subjective taste dictating strategy.
Canva positions its data science team as a partner that empowers marketers with information, rather than a gatekeeper that stifles creativity. This allows the marketing team to remain focused on their core function and take big, creative swings that can't be fully measured upfront.
Instead of brainstorming subjectively and then seeking data to support a favorite idea, start with audience insights. Analyzing what content people already engage with defines the creative sandbox, leading to more effective campaigns from the outset and avoiding resource-draining failures.
With engineer CEOs leading 9 of the top 10 global companies, the C-suite increasingly values analytical rigor. Marketers must evolve beyond gut-feel by embracing a hypothesis-driven, systems-thinking approach. This not only improves decision-making but also enhances communication and credibility with analytically-minded leadership.
The 'Mad Men' era of relying on a creative director's gut feel is obsolete. Many leaders still wrongly judge marketing creative based on their personal taste ('I don't like that picture'). The correct modern approach is to deploy content and use the resulting performance data to make informed decisions.
Don't just show creatives a summary report from the marketing team. Giving designers, copywriters, and video editors raw access to performance data allows them to spot non-obvious patterns and make intuitive leaps that analytical minds might miss, leading to better creative.
Most media companies operate on creative instinct. A more effective model is to treat content and audience growth like a financial portfolio, obsessing over data to predict outcomes and drive decisions. This brings quantitative discipline to a traditionally qualitative field.
Instead of trying to convince skeptical leadership with a presentation, carve out a small part of your budget to run a real-world test of your creative idea. Present the superior results from your experiment. Data from a live campaign is far more persuasive than a theoretical argument.
DraftKings' success hinges on identifying and investing in trends before they become mainstream. They pivoted to a mobile-first strategy when mobile traffic was only 24%, correctly predicting it would become the dominant platform. This proactive investment is a core cultural value.
Former General Mills CMO Mark Attucks mentored his team to balance analytical rigor with creative intuition. He advised against feeling pressure to be the "smartest person with the best spreadsheet," emphasizing that telling stories that make people feel is equally critical to marketing success.
Instead of defending every marketing program, leaders gain credibility by having the humility to use data to surface what's broken. Admitting a channel is a resource drain builds trust, leads to smarter strategic decisions, and ultimately accelerates a senior marketer's career.