Vision and strategy are not interchangeable. Vision is the ambitious, long-term future state that provides direction and coherence. Strategy consists of the specific, repeatable choices and actions you make over time to get closer to that vision.
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Combat strategic complexity by creating a one-page plan. This document connects your highest-level vision and values to tactical quarterly goals in a clear cascade (Vision -> Strategy/KPIs -> Annual Goals -> Quarterly Goals). This simple, accessible artifact ensures universal alignment and clarity on how individual work ladders up.
When planning, differentiate the 'roadmap' from a simple to-do list. The roadmap should outline 5-7 major strategic shifts or capabilities you need to acquire—such as building a personal brand or mastering paid ads—not just the daily tasks required to get there.
A strategy defined only by the current product and target audience is brittle and fails to guide future development. A more holistic strategy is built on the company's underlying ethos, or 'how we do things.' This ethos provides a durable foundation for future product and marketing decisions.
Before defining segments or campaigns, leadership must align on a "North Star": the desired market position, revenue goals, and any reputational gaps. This high-level agreement prevents downstream misalignment and ensures all functions are working toward the same concrete business outcomes.
A vision should be aspirational to inspire teams. To make it feel achievable, ground it with a product strategy that outlines concrete progress through testable hypotheses each year. The strategy translates the moonshot vision into actionable steps.
When a product team is busy but their impact is minimal or hard to quantify, the root cause is often not poor execution but a lack of clarity in the overarching company strategy. Fixing the high-level strategy provides the focus necessary for product work to create meaningful value.
Avoid changing your North Star vision frequently; aim for a 3-4 year lifespan. The only time to question it is when multiple, well-formed strategic hypotheses consistently fail in the market, suggesting a fundamental flaw in your foundational customer discovery.
The term "product strategy" can create silos, suggesting it's separate from the business's main goals. Instead, frame it as the "product plan" for executing a unified business strategy. This reinforces a "one team" mentality across all departments.
Optimal product leadership structures separate the long-term, visionary role from the tactical, execution role. One person focuses on the big picture and selling the future ("the house"), while the other translates that chaos into immediate, actionable work ("fixing the walls").
Most product orgs focus on the 6-12 month medium term, which is the hardest to predict and control. Shopify's design teams are pushed to ignore this messy middle and focus only on the very long-term North Star and the very short-term actions they can take today, creating a more effective planning process.
