Avoid changing your North Star vision frequently; aim for a 3-4 year lifespan. The only time to question it is when multiple, well-formed strategic hypotheses consistently fail in the market, suggesting a fundamental flaw in your foundational customer discovery.
Vision and strategy are not interchangeable. Vision is the ambitious, long-term future state that provides direction and coherence. Strategy consists of the specific, repeatable choices and actions you make over time to get closer to that vision.
In fast-moving industries like AI, achieving product-market fit is not a final destination. It's a temporary state that only applies to the current 'chapter' of the market. Founders must accept that their platform will need to evolve significantly and be rebuilt for the next chapter to maintain relevance and leadership.
The tension between growth and profitability is best resolved by understanding your product's "runway" (be it 6 months or 6 years). This single piece of information, often misaligned between teams and leadership, should dictate your strategic focus. The key task is to uncover this true runway.
Predicting the future is hard. Instead, focus on foundational truths that will remain constant. Bezos knew customers would always want lower prices and faster delivery. Building a business around these unchanging principles is a more robust strategy than chasing fleeting trends.
PMF isn't a one-time achievement. Market shifts, like new technology or major events, can render your existing model obsolete. Successful companies must be willing to disrupt themselves and find new PMF to stay relevant.
Avoid overly detailed, multi-year roadmaps. Instead, define broad strategic 'horizons.' The shift from one horizon to the next isn't time-based but is triggered by achieving specific metrics like ARR or customer count. This allows for an agile response to market opportunities while maintaining strategic focus.
A vision should be aspirational to inspire teams. To make it feel achievable, ground it with a product strategy that outlines concrete progress through testable hypotheses each year. The strategy translates the moonshot vision into actionable steps.
A visionary founder must be willing to shelve their ultimate, long-term product vision if the market isn't ready. The pragmatic approach is to pivot to an immediate, tangible customer problem. This builds a foundational business and necessary ecosystem trust, paving the way to realize the grander vision in the future.
LEGO's CEO has settled on a four-year strategic planning cycle as the ideal cadence. He finds three-year plans create a constant sense of urgency, while five-year plans feel too abstract. A four-year horizon is long enough to execute major initiatives but short enough to remain tangible and relevant.
Most product orgs focus on the 6-12 month medium term, which is the hardest to predict and control. Shopify's design teams are pushed to ignore this messy middle and focus only on the very long-term North Star and the very short-term actions they can take today, creating a more effective planning process.