We scan new podcasts and send you the top 5 insights daily.
Audio and video messages are effective for conveying tone and are harder to ignore than text. However, their use requires social calibration. Sending them without considering the recipient's context can be perceived as annoying and disrespectful.
Instead of typing, send partners and clients 2-3 minute voice memos via text. This practice fosters a deeper, more personal connection by conveying human tone and emotion, creating strong business relationships even without frequent live conversations.
As LinkedIn becomes saturated with generic, AI-generated content, the bar for standing out has ironically lowered. Simple acts of authenticity, like a personalized voice note or video message, now cut through 99% of the noise and generate significantly higher response rates.
When a prospect's voicemail directs you to text, structure your message for reading, not listening. Start with relevance about them, not your name, because they will likely read a transcript. This optimizes the message for the medium they've chosen.
After sending a detailed voice note on LinkedIn, immediately send a follow-up text with a "Too Long, Didn't Listen" (TLDL) summary. This respects the prospect's time, provides a quick synopsis, and generates a second notification on the platform, psychologically increasing the odds they will engage with your message.
While intended to build personal connection, implementing a voice-reply-only strategy can backfire. One channel found their community 'hated it' and 'flamed them.' The feature works best for personality-led brands but must be tested with your specific audience before being adopted as a standard practice.
Don't use YouTube's voice reply feature for generic responses like 'thanks for watching.' This can feel impersonal and waste the listener's time. Instead, match the thoughtfulness and energy of the user's comment to create a genuine, human connection and build a stronger community.
Differentiate communication needs. Use automation for low-stakes messages like appointment reminders. Reserve authentic, human video for high-stakes moments where emotional connection and trust are critical, such as discussing a major purchase or sensitive personal matters.
For professionals who find phone calls demanding and texting too superficial for relationship building, voice memos offer an effective middle ground. This asynchronous communication method allows for the nuance and personality of voice, fostering a deeper connection without the pressure of a real-time conversation.
Status update meetings are a major productivity drain. Replace them with asynchronous videos (e.g., Loom). This method is more efficient, allowing people to consume updates on their own time. It also conveys more signal鈥攖one, emphasis, and personality鈥攖han a written update, fostering better connection on distributed teams.
When building feedback tools, recognize that users favor audio. It's easier for multitasking, supports multiple languages, and feels less inhibited than writing. Conversely, video feedback is highly disliked and should be avoided as a primary collection method.