Hardware development is often stalled by supplier lead times. To combat this, proactively map out multiple, redundant manufacturing options for every component. By maintaining a constantly updated "lookup table" of suppliers, processes, and their current lead times, teams can parallelize workflows and minimize downtime.

Design for Excellence goes beyond just manufacturing costs. Consider the entire product lifecycle, including serviceability. A design that's easy to assemble but difficult to service in the field (like using a blind screw on a replaceable part) increases the total cost of ownership and harms the customer experience.

Before pursuing complex strategies, the most effective starting point for value creation in smaller businesses is a deep dive into cost accounting. This foundational work, often neglected due to its difficulty, reveals precisely where margins are made and destroyed, which then informs all subsequent strategic decisions.

The conventional wisdom that you must sacrifice one of quality, price, or speed is flawed. High-performance teams reject this trade-off, understanding that improving quality is the primary lever. Higher quality reduces rework and defects, which naturally leads to lower long-term costs and faster delivery, creating a virtuous cycle.

Kaizen, typically associated with manufacturing lines, is a powerful change system for any business process. By mapping the flow and identifying wasted time or communication, it can dramatically improve efficiency in areas like sales, accounting, or finance, as demonstrated by a two-week quote time being reduced to 48 hours.

Service-based businesses often miscalculate profit by omitting their own time and labor from revenue-generating costs. Treating their payroll as an operating expense instead of a direct cost inflates gross profit margins and masks the true cost of service delivery, leading to poor pricing decisions.

To minimize risk, the founder initially ordered small quantities of custom packaging, resulting in a high cost of $6.31 per box. In hindsight, she advises founders to "bet on themselves" by ordering larger quantities to significantly lower cost of goods, even if it ties up capital longer.

Getting approval for an operations hire is difficult because they aren't directly tied to new revenue. Instead of a vague promise of "efficiency," build a business case by quantifying the cost of a broken process—like a high lead disqualification rate—and show how the hire will unlock that hidden pipeline.

Leveraging its positive cash flow from pre-sold tickets, Alinea offered to prepay its beef supplier for a four-month bulk order. Because this eliminated the supplier's spoilage risk, he dropped the price by nearly 50%. Businesses with float can use prepayments as a powerful negotiating tool to drastically cut COGS.