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The goal isn't to be an open book all the time. The most skilled communicators have "disclosure flexibility"—the ability to be extremely vulnerable when appropriate but also completely guarded in other situations. They adapt their level of sharing to the context, person, and timing.
Daring leadership isn't measured by how much personal information you disclose. It's the learnable capacity to remain present and effective during moments of uncertainty, risk, and emotional exposure. Some of the most vulnerable leaders share very little personally.
Avoid committing to a single leadership style. Instead, view different approaches (e.g., empathetic vs. autocratic) as tools in a toolkit. A skilled leader knows which tool is appropriate for a given situation, even if it's not their default preference.
Showing up as your "full self" in every situation is ineffective. A better approach is "strategic authenticity," where you adjust your communication style to suit the context (e.g., a board meeting vs. a team lunch) without compromising your fundamental values.
A person can be incredibly candid in public content but deeply fear one-on-one confrontation. This paradox often stems from past negative experiences with candor. Overcoming this requires reframing it as an act of kindness ('kind candor') to separate the tool from its past negative deployment.
Effective leadership isn't about one fixed style. It’s about accurately reading a situation and adapting your approach—whether to be directive, empathetic, or demanding. Great leaders know that leading senior executives requires a different approach than managing new graduates.
We make hundreds of "disclosure decisions" daily, with most thoughts and feelings going unsaid. The key shift is to recognize that not speaking is still a choice. Viewing silence as an active decision opens up awareness of how much more could be shared to strengthen connections.
Building deep connections isn't just about asking probing questions; it's about reciprocal vulnerability. Super-communicators often volunteer personal information about themselves first. This signals safety and gives the other person implicit permission to share something equally intimate, creating a powerful bond.
Stanford's famous "Interpersonal Dynamics" course teaches a counterintuitive leadership principle: sharing personal vulnerabilities and imperfections doesn't weaken a leader's position. Instead, it builds trust and fosters stronger connections, shifting relationships from a mystery to something one can actively shape through authentic behavior.
Instead of trying to find the perfect question to get a reserved partner to open up, proactively share something vulnerable yourself. Humans have a powerful, almost instinctual tendency to reciprocate disclosure. Leading with your own sharing naturally and gently invites them to do the same.
We are culturally conditioned to fear saying "Too Much Information" (TMI). However, research shows the more significant issue is "Too Little Information" (TLI), where silence and holding back cause relationships to wither from a lack of connection and understanding.