By openly admitting your inconsistencies while still advocating for a principle, you remove the deceptive claim to unearned status that angers people. This vulnerability prevents a 'gotcha' moment and fosters a more honest conversation, building trust and allowing imperfect people to advocate for important causes.

To convert an audience into a community, leaders must show vulnerability. People connect emotionally with struggles, not just a constant stream of success. Serhant's strategy is to frame his job as losing all day, with wins being a bonus. This creates a relatable culture that fosters loyalty.

Audiences connect with genuine, imperfect people, not polished professionals. Overcome the fear of looking awkward or making mistakes, as this authenticity is what viewers seek and will ultimately lead to a stronger connection and following.

In high-visibility roles, striving for perfect communication is counterproductive. Mistakes are inevitable. The key to credibility is not avoiding errors, but handling them with authenticity. This display of humanity makes a communicator more relatable and trustworthy than a polished but sterile delivery.

After establishing competence, admitting a minor flaw or making a small blunder (a "pratfall") can significantly increase appeal. This humanizes a person or product, making them seem more relatable and trustworthy. It works because it proves honesty and makes other claims more believable.

Unlike most professions, stand-up comedy has no private practice space; the only way to learn is by performing live. This forces comedians to reframe failure not as a setback, but as essential research and development—an expected and even exciting part of entering the business.

Leaders often try to project an image of perfection, but genuine connection and trust are built on authenticity and vulnerability. Sharing your "brokenness"—insecurities or past struggles—is more powerful than listing accolades, as it creates psychological safety and allows others to connect with you on a human level.

People connect with humanity, not perfection. True leadership requires understanding your own narrative, including flaws and traumas. Sharing this story isn't a weakness; it's the foundation of the connection and trust that modern teams crave, as it proves we are all human.

Experiencing imposter syndrome is a natural human response, indicating you're humble enough to recognize you're not a finished article. The goal is not to cure it but to learn to manage and 'dance with' the feeling. It's a sign you're neither a psychopath nor a complete narcissist.