In studies, participants preferred to hire or date people who admitted to negative acts (e.g., being reprimanded) over those who chose a "decline to answer" option. The act of conspicuous concealment is perceived as a fundamental breach of trust that is judged more harshly than the disclosed flaw itself.
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The biggest professional and personal problems often stem from a lack of candor. Withholding honest feedback to "keep the peace" is a destructive act that enables bad behavior and builds personal resentment over time. Delivering the truth, even when difficult, is a gift that addresses problems head-on and prevents future failure.
By openly admitting your inconsistencies while still advocating for a principle, you remove the deceptive claim to unearned status that angers people. This vulnerability prevents a 'gotcha' moment and fosters a more honest conversation, building trust and allowing imperfect people to advocate for important causes.
To build trust, admit a weakness using the 'stolen thunder' effect. The most advanced application is admitting a flaw that is the mirror image of a strength. For example, Buckley's cough syrup's slogan, 'It tastes awful. And it works,' uses its bad taste to imply potent medicinal effectiveness.
The 'Pratfall Effect' suggests showing a flaw can make a person or brand more appealing. However, this has a major caveat: it only works from a position of strength. A competent brand like Guinness can highlight its slow pour time as a virtue. An incompetent brand admitting a flaw simply confirms its incompetence, making the situation worse.
Jennifer's mother encouraged her to marry by sharing her own pre-wedding doubts but omitted that her marriage was open. This crucial half-truth gave false comfort, leading Jennifer into a marriage that ended in divorce. The incident shows how concealment by omission can be more deceptive and harmful than saying nothing at all.
After establishing competence, admitting a minor flaw or making a small blunder (a "pratfall") can significantly increase appeal. This humanizes a person or product, making them seem more relatable and trustworthy. It works because it proves honesty and makes other claims more believable.
Rather than hiding unsettling medical realities like tissue procurement, being transparent can demystify the process and build public trust. Acting secretive makes people assume there is something to hide, whereas openly explaining even 'gruesome' details can reassure the public and ultimately help an organization's mission, such as encouraging organ donation.
A study found job candidates were rated highest not when perfect, but when demonstrating competence alongside a relatable flaw. This shows that acknowledging and laughing at your imperfections can enhance success by making you more relatable, rather than undermining your credibility.
When trying to deceive someone, admitting a genuine, less critical flaw can make you seem honest and self-aware. This vulnerability makes the primary lie more credible because the listener thinks, "Why would they tell me this bad thing if the other part wasn't true?"
Committing to regularly telling a trusted friend where you've been out of integrity creates a psychological "forcing function," making you more likely to choose the honest path in the moment to avoid having to confess later.
