As its reputation for delivering results grows, Palantir's sales process has flipped. With demand outstripping supply, the company no longer engages in traditional sales cycles. Instead, it requires potential clients to demonstrate their readiness and commitment upfront, making them qualify for Palantir's limited bandwidth.

Before committing resources to a proof-of-concept (POC), build a preliminary ROI case. If the potential return isn't substantial enough for the customer to reallocate budget or personnel, the deal is unlikely to close. This step prevents wasting both your and your customer's time on unwinnable evaluations.

When a prospect asks for a free pilot, treat it as a sign that you failed to build enough confidence in the outcome. Instead of agreeing, diagnose their uncertainty by asking what they still need help predicting. This shifts the conversation back to value and avoids deploying your best resources on your least committed customers.

To make your startup indispensable to a corporate giant, propose a contract value high enough to require CEO-level sign-off. This elevates your project from a minor expense to a key strategic initiative, ensuring top-down support and embedding you in their transformational change.

Generic use cases fail to persuade leadership. To get genuine AI investment, build a custom tool that solves a specific, tangible pain point for an executive. An example is an 'AI board member' trained on past feedback to critique board decks before a meeting, making the value undeniable.

Instead of ad-hoc pilots, structure them to quantify value across three pillars: incremental revenue (e.g., reduced churn), tangible cost savings (e.g., FTE reduction), and opportunity costs (e.g., freed-up productivity). This builds a solid, co-created business case for monetization.

Go beyond simple ROI to measure pilot success. Focus on: 1) Time to Value: delivering measurable outcomes within weeks. 2) Expansion Velocity: enabling the customer to achieve new business growth. 3) Engagement Depth: the customer actively pulling your product into new functions and creating a wishlist of use cases.

Securing executive buy-in is its own sales stage, distinct from champion agreement. Don't just repeat the demo for the boss. Use executive-level tactics like reference calls with their peers, exec-to-exec meetings to build relationships, or roadmap presentations to sell the long-term vision and partnership.

When introducing AI to a skeptical executive, a detailed, multi-week rollout plan can be overwhelming and trigger resistance. A more effective approach is to showcase one specific AI capability within an existing tool to solve a tangible problem. This "dip your toe in the water" approach builds comfort and demonstrates immediate value.