Presenting a 'Demo Flow' or 'Click Path' slide at the start does more than set an agenda. It gives you a pre-agreed framework to reference when prospects try to derail the demo, allowing you to politely maintain control and stick to the most relevant topics.
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For prospects who have already booked a meeting, use the video's call-to-action to explicitly set expectations. Instead of a generic closing, state the specific questions you'll ask and how you'll structure the call, positioning yourself as the conversation's guide from the outset.
Instead of leading a call with a deck, treat sales materials as a tool of last resort. When a customer struggles to articulate their problem, use a specific slide to provide structure or options. This keeps the focus on a two-way conversation and discovery, not a one-way pitch.
A common sales mistake is showcasing a product's full capabilities. This "push" approach often overwhelms and confuses buyers. In a "pull" model, the demo should be surgically focused, showing only the clicks required to solve the specific, pre-identified problem on the buyer's "to-do list."
Founders often over-explain their product, showing every feature from the login screen to settings. Instead, demo only the specific functionality that solves the customer's stated problem. Anything more introduces confusion and causes them to lose interest.
Resist the instinct to explain what a feature is and does. Instead, first explain *why* it was built—the specific business problem it solves and why that's relevant to the prospect. This framing turns a feature walkthrough into a personalized 'test drive'.
Contrary to traditional sales processes, the demo is the ideal moment for discovery. Prospects' defenses are down when viewing the product, making them more open. Prepare specific 'bridge questions' to ask before showing each feature to fill informational gaps.
Founders mistakenly believe a demo should showcase every feature to prove the product works. The real goal is to make the buyer feel understood. Show the minimum necessary to make it 'click' for them that your solution fits the specific demand they just described.
Start every demo with two slides: one confirming the prospect's priorities ('What I Learned') and a second outlining the demo's agenda ('Demo Flow'). This ensures alignment and gives you control over the conversation, preventing unexpected detours.
An experienced investor shares a five-point framework for great pitches: 1) Show, don't tell, 2) Use illustrative examples, 3) Synchronize visuals with speech, 4) One slide, one message, and 5) Get to the product in the first 15 seconds. This provides a repeatable system for founders to improve their presentations.
Accelerate sales cycles by focusing conversations on aligning the prospect's vision with your mission and demonstrating clear value. Prospects often don't grasp product specifics in a demo anyway, so solution details should come only after high-level alignment is achieved.
