Founders often default to building product not for strategic reasons, but because it is a more comfortable activity than selling. Early-stage selling, without a finished product to lean on, creates significant discomfort. This aversion to uncomfortable situations is a primary driver of the value-destroying 'build it and they will come' mindset.
Related Insights
Founders often get stuck endlessly perfecting a product, believing it must be flawless before launch. This is a fallacy, as "perfection" is subjective. The correct approach is to launch early and iterate based on real market feedback, as there is no perfect time to start.
Early-stage founders, especially those who are analytically minded, must resist the comfort of spreadsheets and data. The most crucial activity is direct engagement and selling, even if it feels uncomfortable. No amount of analysis can replace the impact of the founder personally championing the product.
Many founders perceive selling before building a product as an extreme approach. They prefer the comfort of building first, even though it wastes months on irrelevant products. This aversion stems from a fear of interrupting people without a finished product, a mindset that equates building with preparation and early selling with being premature.
The "build it and they will come" mindset is a trap. Founders should treat marketing and brand-building not as a later-stage activity to be "turned on," but as a core muscle to be developed in parallel with the product from day one.
Founder-led selling is essential for the first 6-12 months but becomes a critical growth bottleneck if it continues. Founders who can't let go create a self-fulfilling prophecy where the business can't scale beyond them. They must be coached to transition from being the primary seller to an enabler of the sales team.
