Founders often default to building product not for strategic reasons, but because it is a more comfortable activity than selling. Early-stage selling, without a finished product to lean on, creates significant discomfort. This aversion to uncomfortable situations is a primary driver of the value-destroying 'build it and they will come' mindset.
'Strict productivity' for a founder is work centered on the startup's single biggest bottleneck, approached with a direct strategy, and executed with intense focus ('goblin mode'). Any other activity, from pitch competitions to unfocused work on non-bottlenecks, should be considered 'performative' and a distraction from making real progress.
Many founders perceive selling before building a product as an extreme approach. They prefer the comfort of building first, even though it wastes months on irrelevant products. This aversion stems from a fear of interrupting people without a finished product, a mindset that equates building with preparation and early selling with being premature.
When solving a critical bottleneck, founders should choose the most direct action with the highest probability of success. Instead of indirect methods like content marketing for leads, choose actions so direct it would be 'weird not to work'—such as immediately flying to a customer's office to sign a critical contract instead of waiting for an email.
A startup's core function is to find one successful, repeatable customer 'case study' and then build a factory (pipeline, sales, delivery) to replicate it at scale. This manufacturing-based mental model prevents random acts of improvement and helps founders apply concepts like bottleneck theory to know exactly where to focus their efforts for maximum impact.
The fastest-growing founders achieve outlier results not by working more hours, but by operating differently. They identify the single biggest bottleneck (e.g., low sales close rate), generate high-volume opportunities to test it (e.g., five sales calls a day), and then iterate on their process with extreme speed (e.g., reviewing and shipping changes every two days).