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Public agencies increasingly hire third-party consultants as 'owner's reps' to manage projects. Contractors report these reps can become a source of delays, as their compensation is tied to the project's duration, creating a misaligned incentive that inflates costs and timelines.

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Project delays aren't just about lost time; they generate tangible costs. Contractors must continue paying salaries for project managers, supervisors, and safety personnel who are assigned to the stalled project and cannot be reassigned, leading to significant 'indirect overhead' claims.

Government agencies without in-house technical expertise are at the mercy of contractors who inflate costs. Hiring even one skilled software engineer provides the capacity to call a vendor's bluff, potentially saving millions by demonstrating that a requested "million-dollar fix" is actually a 30-minute task.

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The intricate rules for verifying eligibility for government aid ("means-testing") have spawned an entire industry of vendors who profit from building these complex systems. This creates a perverse incentive where contractors benefit from the very administrative friction that harms beneficiaries and taxpayers.