Channel strategy shouldn't be reactive. Leaders must define their ideal partner ecosystem for 3-5 years out and proactively build towards it. This requires a vision-led approach and a willingness to stop servicing legacy models that don't fit the future.

For channel roles, prioritize candidates who are coachable and curious. These traits indicate a high growth mindset and predict long-term success more reliably than a pre-existing network of relationships, which can be built over time through credibility and a structured process.

Average reps hoard deals to make their pipeline look full, creating a clogged 'sewer pipe'. Top performers are ruthless about removing deals that aren't progressing. They prioritize velocity and treat their pipeline as a 'water tap' where every opportunity must be flowing through.

With roughly 20% of decision-makers changing jobs annually, relying on one contact is a major risk. Top sellers build "inside insulation" by cultivating a web of relationships across departments. If a key contact leaves, this web flexes without breaking, safeguarding the deal from sudden disruption and protecting future revenue.

Encourage reps to take full ownership of their total pipeline number. Use sales math to show them how self-sourced deals, which often have higher contract values, give them more control over their success than relying purely on inbound or SDRs.

A sales leader's value isn't in managing from headquarters. It's in being on the front lines, personally engaging in the most challenging deals to figure out the winning sales motion. Only after living in the field and closing landmark deals can they effectively build a playbook and teach the team.

Instead of centralizing partner qualification, provide Channel Account Managers (CAMs) with a clear framework like "Scale, Skill, Will." This empowers them to proactively decide where to invest their time, preventing them from spreading themselves too thin and ensuring focus on high-potential partners.

In a B2B supplier or distributor model, success depends on going downstream. You must understand not only your direct partner's business drivers and KPIs but also the needs of their end-customer. This allows you to align strategy across the entire value chain.

Instead of letting a partner program evolve organically, start with a clear vision of the ideal channel based on board-level metrics. Actively build towards that future state, which includes strategically stopping activities that only service a legacy model.