To truly resonate with an economic buyer, align your solution to the specific KPIs they are personally accountable for. These metrics often differ from those of your champion or general corporate objectives like revenue and cost savings, requiring tailored messaging.

Executives don't care about tactical benefits like 'five fewer clicks'. A crucial skill for modern sellers is to extrapolate that tactical user-level gain into a strategic business outcome. You must translate efficiency into revenue, connecting the dots from a daily task to the company's bottom line.

To effectively serve SMBs, B2B marketers must evolve their approach from collaboration ('do it with them') to automation ('do it for them'). SMB owners are not marketers and lack the time and staff to manage complex tools. The most valuable service is one that simplifies complexity and leverages technology to execute marketing tasks on their behalf, empowering them to achieve more with minimal direct involvement.

Coca-Cola's relationship with McDonald's became a powerful symbiotic partnership. Coke helped McDonald's expand globally by providing office space and local relationships. In return, Coke received a massive, loyal sales channel with preferential treatment, demonstrating how deep partnerships create value far beyond simple transactions.

Instead of treating all channels equally, identify which customer segments (e.g., brand advertisers) are best served by which channels (e.g., TV screens). Shifting demand accordingly can unlock massive growth by optimizing the entire portfolio and increasing customer ROI.

Brands must view partner and supplier experiences as integral to the overall "total experience." Friction for partners, like slow system access, ultimately degrades the service and perception delivered to the end customer, making it a C-level concern, not just an IT issue.

Instead of waiting for top-down alignment, salespeople should take the initiative to bridge the gap with marketing. The most effective way to do this is by bringing marketing team members onto actual sales calls. This direct exposure to customer interactions is the fastest way to ensure marketing creates relevant and effective support materials.

Don't just solve the problem a customer tells you about. Research their public strategic objectives for the year and identify where they are failing. Frame your solution as the critical tool to close that specific, high-level performance gap, creating urgency and executive buy-in.

In B2B sales with multiple decision-makers, tracking individual MQLs is a "lazy metric" that misrepresents buying intent. Success depends on identifying and engaging the entire buying group. Marketing's goal should be to qualify the group, not just a single lead.