Average reps hoard deals to make their pipeline look full, creating a clogged 'sewer pipe'. Top performers are ruthless about removing deals that aren't progressing. They prioritize velocity and treat their pipeline as a 'water tap' where every opportunity must be flowing through.
Contrary to the 'always be closing' mindset, the goal of early-stage qualification should be disqualification. Advancing deals based on mere 'interest' rather than true 'intent' leads to bloated pipelines and low win rates. Getting to 'no' quickly is more efficient than chasing unqualified leads.
Average salespeople hoard every lead out of scarcity. Top performers, operating with an abundance mindset, willingly give away prospects that don't fit their Ideal Customer Profile (ICP). They understand that time spent on a poor fit is time stolen from a better one.
Encourage sales and BDR teams to disqualify leads and close-loss deals quickly. This 'fail fast' approach cleans the pipeline, focuses effort on viable opportunities, and provides a rapid, clear feedback loop to marketing on lead quality and campaign effectiveness.
Maintaining a full pipeline through consistent prospecting gives salespeople options. This allows them to detach from the outcome of any single deal, reducing desperation and pressure. The ability to walk away from a deal because you have other opportunities creates immense confidence that buyers can sense.
Salespeople often keep dead deals in their pipeline out of hope. To get realistic, ask a simple question for each opportunity: "If I had to bet my own money on this closing by year-end, would I?" If the answer is no, immediately remove it from the active pipeline and replace it.
Many salespeople fill pipelines with leads showing mere interest. Elite performers differentiate this from true buyer intent—the willingness to buy now. They actively disqualify prospects who lack intent, allowing them to focus on fewer, more qualified opportunities and avoid wasting time on conversations that won't convert.
When reps avoid opening opportunities or refuse to close-lose deals, it signals a culture of fear where they believe they will be blamed for losses. This isn't a process issue. Leadership must explicitly create a culture where data is for learning, not blaming individuals.
The future of sales requires more authentic, time-intensive conversations to build the trust needed to win. This means salespeople must focus on a smaller number of high-propensity prospects, leading to a thinner but more valuable pipeline. The emphasis shifts from the volume of leads to the quality and depth of engagement.
Don't measure deal progress by the number of meetings held. Instead, define specific exit criteria for each sales stage. A deal only moves forward when the prospect meets these criteria, which can happen with or without a live meeting. This reframes velocity around outcomes, not activities.
Average reps find security in a pipeline packed with low-quality leads (a "sewer pipe"). Top performers prioritize quality over quantity, resulting in a leaner but more potent pipeline (a "water tap"). They are comfortable with fewer opportunities because they know what's in there is highly qualified and likely to close.