To get meetings with busy leaders before her product was ready, founder Janice Omadeke explicitly stated, "I am too early for you to purchase this." This non-threatening approach lowered their guard, reframing the conversation from a sales pitch to a collaborative session focused on learning their problems.

Dollar Shave Club's $1B sale to Unilever wasn't a formal M&A process. It began with a simple dinner where Michael Dubin and a Unilever executive discussed business goals. This shows major strategic exits can originate from informal networking and relationship-building, not just boardroom meetings.

The deal's outcome is determined in the initial discovery, not at the end with clever closing lines. A deep engagement process where the prospect uncovers their own problems is what solidifies the sale, making forceful closing tactics obsolete and ineffective.

When the Target buyer asked if they had supply chain issues before offering a chain-wide launch, the founder instantly said 'nope'—despite producing in a 'chicken coop.' This bold move secured the deal, forcing them to rapidly scale.

Facing a skeptical, older demographic, Spectora's founders built trust by taking a genuine interest in prospects' businesses and personal lives, actively avoiding product talk. This "anti-sell" strategy created a positive long-term impression, turning skeptics into fans and customers years later.

In initial meetings with enterprise prospects, Nexla's founder didn't pitch a solution. He focused entirely on validating the problem. By asking, "Do you see this problem as well?" he framed the conversation as a collaborative exploration, which disarmed prospects and led to more honest, insightful discussions.

Prepared's founder rejected running a formal fundraising process. Instead, he had infrequent 'coffee chats' with investors to share progress. This built relationships and momentum, leading to preemptive term sheets and much faster closes without the distraction of a full-time fundraise.

Closing isn't a singular event at the end of a sales process. Instead, it's the natural outcome of a successful discovery phase. By asking the right questions and building a relationship, top salespeople guide the prospect to their own conclusion, making the final commitment a simple, logical next step.

To land major retailers like Target, Waterboy focused on incrementality. They showed how their strong social presence and differentiated product would attract a new, younger Gen Z demographic to the store, increasing the retailer's overall category sales, not just replacing an existing product.