Narrative strategist Lulu Cheng predicts the focus for brands will shift from flashy, one-off stunts (like cinematic launch videos) to sustained, high-quality work. She compares it to building fitness: consistent gym sessions are more effective than a single, extreme fast.
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To truly change a brand's narrative, marketing's 'talking the talk' is insufficient. The product experience itself must embody the desired story. This 'walking the walk' through the product is the most powerful way to shape core brand perception and make the narrative shareable.
Generative AI has neutralized content volume as a competitive advantage. In fact, inconsistent messaging across many assets can penalize a brand in AI models. This reverses the old SEO playbook, making it critical to focus on fewer, higher-quality pieces with deep expertise and a consistent narrative across all channels.
One-off creative hits are easy, but replicating them requires structure. Truly creative marketing integrates storytelling into a disciplined process involving data analysis (washups, SWAT), strategic planning, and commercial goals. This framework provides the guardrails needed to turn creative ideas into repeatable, impactful campaigns.
Escape the content creation treadmill. An effective strategy is to produce a small number of high-quality, high-performing pillar assets. These core ideas can then be endlessly remixed into different formats and angles, maximizing their impact and reducing the need for constant net-new creation.
The common "brand vs. demand" debate is flawed. Panelists argue that consistent, long-term brand building (creating "brand gravity") is not something to balance with short-term pipeline goals, but rather the foundational investment that makes demand capture easier and more predictable.
The next marketing wave isn't chasing viral trends, which builds trend recall but not brand recall. Instead, brands must create immersive, episodic 'worlds' that function as standalone entertainment. This shifts the goal from grabbing attention to holding it through compelling, serialized content.
Instead of hiring for the trendy "storyteller" role, companies should recognize founders are the most potent narrators. Focus resources on creating a single, memorable marketing campaign rather than a constant stream of low-impact content to truly break through the noise.
The most impactful marketers adopt a founder's mindset by constantly asking if their decisions align with the CEO or CFO's perspective on profitable growth. This leads to creating "boring" — repeatable and consistent — systems, rather than chasing new, shiny projects every quarter.
Initial marketing efforts often fade as businesses get lazy or overwhelmed. Sustainable growth requires relentless consistency in content and engagement, not just one-off events like a ribbon-cutting. The mundane, daily discipline of marketing trumps short-lived, initial intensity.
To create lasting impact, shift focus from content with a short lifespan to mediums that endure. Books, for example, hold their value for decades, representing a deeper investment of wisdom and attention compared to a podcast or a 60-second clip.
