Don't build a feature roadmap and then write OKRs to justify it. Instead, start with the outcome you want to achieve (e.g., "move metric X to Y"). This frames all features as experiments designed to hit that goal, empowering teams to kill features that don't deliver value.
Instead of a traditional product roadmap, give engineers ownership of a broad "problem space." This high-agency model pushes them to get "forward deployed" with customers, uncover real needs, and build solutions directly. This ensures product development is tied to actual pain points and fosters a strong sense of ownership.
Instead of setting rigid goals, the OHL framework defines objectives as puzzles. Teams then form hypotheses on how to solve them and are measured on their learnings through a cycle of three questions: "How well did it work?", "What did you learn?", and "What will you try next?"
A product roadmap's value is in the planning process and aligning the team on a vision, not in rigidly adhering to a delivery schedule. The co-founder of Artist argues that becoming a feature factory focused on checking boxes off a roadmap is a dangerous trap that distracts from solving real customer problems.
In early stages, the key to an effective product roadmap is ruthlessly prioritizing based on the severity of customer pain. A feature is only worth building if it solves an acute, costly problem. If customers aren't in enough pain to spend money and time, the idea is irrelevant for near-term revenue generation.
Don't just tweak last year's product plan. Start from a blank slate by defining business goals first, then allocate resources to the value propositions needed to win. This avoids getting stuck in maintenance mode and forces a focus on strategic priorities.
When handed a specific solution to build, don't just execute. Reverse-engineer the intended customer behavior and outcome. This creates an opportunity to define better success metrics, pressure-test the underlying problem, and potentially propose more effective solutions in the future.
Most business struggles stem from a misaligned or forgotten North Star Metric (NSM). A successful framework aligns the entire company by ensuring all OKRs ladder up to a single, durable NSM, with KPIs serving as health checks for those OKRs. This creates a clear hierarchy for decision-making and resource allocation, preventing strategic drift.
Shift your team's language from tracking output (e.g., 'deployed XYZ API') to tracking outcomes. Reframe milestones to focus on the business capability you have 'unlocked' for other teams. This small linguistic change reorients the team toward business impact and clarifies your contribution to metrics like NPS.
Robinhood is shifting its planning process to focus on what will be announced at its next public product keynote. Instead of setting abstract internal goals, this aligns the entire company around concrete, customer-facing deliverables and creates a powerful, immovable deadline for shipping.
Shift the team's language and metrics away from output. Instead of celebrating a deployed API, measure and report on what that API enabled for other teams and the business. This directly connects platform work to tangible results and impact.