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Instead of telling a leader what they're doing wrong, ask what impact they want to have. By comparing their desired outcome (e.g., 'I want my team to bring me new ideas') with the actual result (e.g., 'no one speaks up'), the leader is intrinsically motivated to identify and correct the behaviors causing the gap.
To perform a simple but effective 360-degree review, ask your boss, peers, and direct reports two questions: "What are my strengths?" and "What could I improve upon?" The vague nature of the second question helps bubble up the most critical areas for growth without leading the witness.
Directly confronting someone about a behavioral 'blocker' often causes defensiveness. A better method is to first demonstrate your own self-awareness and vulnerability. Then, ask for permission to share observations, which creates trust and makes them more receptive to exploring their behavior.
An outdated leadership model pressures leaders to have all the answers. The superior, long-term approach is to focus on the individual, not the problem, by asking questions that guide them to their own solutions, thereby building their confidence and critical thinking skills.
To help your team overcome their own performance blockers, shift your coaching from their actions to their thinking. Ask questions like, "What were you thinking that led you to that approach?" This helps them uncover the root belief driving their behavior, enabling more profound and lasting change than simple behavioral correction.
To foster ownership and develop your team, resist the urge to solve their problems. When they present an issue, listen and then ask the pivotal question: 'Now what are you going to do about it?' This simple phrase forces them to take the first step, promoting learning and accountability.
To eliminate the blind spots that undermine leadership, practice "proactive teachability." Go beyond passively accepting feedback and directly ask trusted colleagues, "Where am I blind?" This vulnerability not only fosters growth but also builds the referent power that makes others want to follow you.
New leaders must transition from being the expert to being a coach. This involves letting your team struggle and even fail. Ask open-ended questions like, "When have you faced something similar before?" to build their problem-solving skills instead of simply giving them the solution.
Instead of telling an underperforming employee they can be better, ask what they believe their biggest possible accomplishment could be. This coaching approach helps individuals discover and own their potential, rather than having it dictated to them, leading to greater breakthroughs.
Use the GROW model (Goal, Reality, Options, Way Forward) to structure coaching conversations. This simple set of question categories helps leaders guide their team members to find their own solutions, fostering independence and critical thinking without the leader needing to provide the answer directly.
Instead of offering unsolicited advice, first ask for permission. Frame the feedback around a shared goal (e.g., "I know you want to be the best leader possible") and then ask, "I spotted something that's getting in the way. Could I tell you about it?" This approach makes the recipient far more willing to listen and act.