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This simplifies the manager's role into a single heuristic. Every action or meeting should be evaluated against one question: "What did I help them get unstuck with?" This focuses activity on high-leverage development and problem-solving, rather than just participating in deals or checking boxes on a forecast.

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Prescribing solutions atrophies your team's thinking. It's far more effective to teach them a process for analyzing data and designing solutions themselves. This empowers them to find better answers than you could alone.

Instead of focusing on status updates, the best leaders use meetings to ask what team members are stuck on. This simple question normalizes challenges and turns the meeting into a collaborative problem-solving forum, making it far more effective and valuable for everyone involved.

Structure your organization with employees at the top and managers at the bottom. This re-frames a leader's primary role as one of support—listening and removing obstacles to help their teams execute more effectively. It shifts the leader's focus from directing to enabling.

An effective engineering manager acts like the support team in an operating room. Their primary role is to empower their top engineers (the "surgeons") by looking around corners, anticipating organizational hurdles, and having solutions ready before they are even asked.

A common leadership trap is feeling the need to be the smartest person with all the answers. The more leveraged skill is ensuring the organization focuses on solving the right problem. As Einstein noted, defining the question correctly is the majority of the work toward the solution.

Many leaders, particularly in technical fields, mistakenly believe their role is to provide all the answers. This approach disempowers teams and creates a bottleneck. Shifting from advising to coaching unlocks a team's problem-solving potential and allows leaders to scale their impact.

Better products are a byproduct of a better team environment. A leader's primary job is not to work on the product, but to cultivate the people and the system they work in—improving their thinking, decision-making, and collaboration.

Use the GROW model (Goal, Reality, Options, Way Forward) to structure coaching conversations. This simple set of question categories helps leaders guide their team members to find their own solutions, fostering independence and critical thinking without the leader needing to provide the answer directly.

The best way to foster a motivated team is not to try and "motivate" them directly. Instead, leaders should focus on removing barriers, clarifying priorities, saying no to unnecessary work, and getting rid of duplication. This creates the conditions for intrinsic motivation to flourish.

Stop defining a manager's job by tasks like meetings or feedback. Instead, define it by the goal: getting better outcomes from a group. Your only tools to achieve this are three levers: getting the right People, defining the right Process, and aligning everyone on a clear Purpose.

A Manager's Core Function Is Simply Helping Their Team Get "Unstuck" | RiffOn