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After SpaceX's first successful orbit occurred while she was in Scotland, President Gwen Shotwell created a ritual of putting notes with "Scotland" in her shoes for every launch. This shows how top executives can use personal superstitions as a focusing mechanism for mental preparation in high-pressure situations.
Standard preparation often focuses on contingency planning for what could go wrong. A more effective technique is to spend time envisioning and planning for what you will do when things go right. This cognitive shift directs your brain toward success and better prepares you to capitalize on positive moments.
The idea of "rising to the occasion" is a myth. In high-pressure moments, individuals default to their training and habits. Legendary performance comes from relentless preparation, practice, and rehearsal, ensuring one's baseline level of execution is high enough to succeed when it matters most.
Drawing from high-stakes gaming and racing, the founder cultivated the ability to perceive time slowing down during intense moments. This isn't a superpower but a trainable skill, developed through practice in low-stakes environments like weightlifting, that enables calm and clear thinking.
Gwen Shotwell's leadership at SpaceX is exceptional because she successfully navigates both immense operational complexity and the geopolitical challenges stemming from Elon Musk's volatile personal brand. Her steady hand is crucial to executing on the company's historic IPO ambitions and keeping the mission on track.
Instead of only focusing on success, top performers mentally and physically rehearse potential obstacles. Michael Phelps practiced swimming with broken goggles. By pre-planning a response ("if my goggles leak, I will count my strokes"), he could execute without panic when it actually happened, turning a crisis into a manageable event.
Creative leader David Abbott would calmly read a novel before high-stakes presentations. This deliberate act of nonchalance signaled complete control to his team, managing their anxiety and setting a tone of confidence more effectively than any pep talk could.
Top performers, like sales expert Jeb Blount and Army Golden Knights, still experience fear before high-stakes activities. They don't eliminate the fear; they manage it by relying on a consistent, practiced routine to push through the initial emotional resistance and execute their tasks effectively.
In crises, focus only on what's inside an imaginary "hula hoop" around you: your attitude and your actions. Surrender the outcome to external forces. This mental model, used by endurance athlete Dean Otto when paralyzed, prevents overwhelm and allows for clear-headed decision-making when stakes are highest.
Despite becoming SpaceX's seventh employee, Gwen Shotwell hesitated for weeks, seeing the unproven startup as a significant risk. Her realization that "the trying part was the most important" highlights the crucial mindset shift required to bet on early-stage ventures, even for future top executives.
Expert performers eliminate nervousness by proactively scripting alternative paths, or "outs," for every possible mistake or unexpected event. Nerves stem from uncertainty, so by rehearsing plans B, C, and D, performers can handle any outcome with confidence.