The most effective CEOs avoid medium-level tasks, focusing instead on high-level strategy and, counterintuitively, minor details. These small defects serve as a "spot check" to diagnose and fix the flawed underlying process—the "generating function"—that created them, providing powerful leverage.
Countering the "get out of the way" mantra, Turing's CEO argues leaders must stay close to the details. He emulates a strategy of identifying the single most critical problem each week and working hands-on with the relevant team to unblock it, rather than operating through layers.
Counter to the 'hustle culture' narrative, business failure often isn't due to insufficient hard work. It stems from entrepreneurs expending immense energy on ineffective activities. Success requires focusing on a handful of the right strategic actions rather than trying to do everything at once.
If a team is constantly struggling with prioritization, the root cause isn't poor task management; it's the absence of a clear, unifying strategy. A strong, insight-based strategy makes prioritization implicit, naturally aligning the organization and reducing distractions.
Effective leaders operate in a "square wave" pattern. They spend time on high-level strategy, then dive vertically into the granular details of a key problem, solve it alongside the team, and then return to the big picture. This is "founder mode."
Contrary to the popular advice to 'hire great people and get out of their way,' a CEO's job is to identify the three most critical company initiatives. They must then dive deep into the weeds to guarantee their success, as only the CEO has the unique context and authority to unblock them.
Entrepreneurs often focus on topics they find interesting, like sales techniques, rather than addressing the actual bottleneck in their business. The tasks we enjoy most are rarely the ones holding the business back, leading to wasted effort on low-impact activities.
Unlike a functional manager who can develop junior talent, a CEO lacks the domain expertise to coach their entire executive team (e.g., CFO, VP of HR). A CEO's time is better spent hiring world-class leaders who provide 'managerial leverage' by bringing new ideas and driving their function forward, rather than trying to fix people in roles they've never done.
While efficient, focusing solely on fixing what's broken can be a major blind spot. Harvey's CEO realized that a part of the business doing "super well" could often be doing 10x better with more resources. The biggest growth lever might be amplifying a success, not just plugging a hole.
CEOs can maintain focus by co-creating a simple one-page strategy with their board. When board members later propose off-strategy ideas, this document becomes a powerful tool to re-center the conversation and ask whether the new idea is important enough to displace an agreed-upon priority.
A key skill of highly successful leaders is the ability to identify the few most important dominos that will drive results and focus exclusively on them. This requires the emotional resilience to let chaos reign in all other, less important areas. People who can't handle that chaos get distracted by minor tasks and fail to focus on the one thing.