Automattic's mandatory 2-3 month sabbaticals are a strategic tool for organizational health. The prolonged absence of key people forces the company to eliminate single points of failure and develop new leaders, making the organization "infinitely more resilient and adaptable."

Terminating an employee shouldn't be viewed solely as a negative outcome. Often, a lack of success is due to a mismatch in chemistry, timing, or culture. Parting ways can be a necessary catalyst that enables the individual to find a different environment where their skills allow them to thrive, benefiting both parties in the long run.

The true ROI of a great company culture is operational velocity. Long-tenured employees create a high-context environment where communication is efficient, meetings are shorter, and decisions are faster. This 'shared language' is a competitive advantage that allows you to scale more effectively than companies with high turnover.

During the uncertain regulatory review of its Adobe acquisition, Figma's leadership kept its "foot on the gas." Because an acquirer cannot direct a company's activities pre-close, Figma continued executing its independent roadmap, ensuring it remained strong whether the deal succeeded or failed.

To truly build a people-first culture, give the head of HR (rebranded as 'Chief Heart Officer' to change perception) more political clout and decision-making power than the Chief Financial Officer. This organizational structure ensures that employee retention and happiness are prioritized over pure financial metrics, leading to long-term stability and success.

The pivot from Arc to Dia was also a cultural and technical reset. The Browser Company gave their team a "blank page," allowing engineers to build a new, faster architecture and designers to rethink the experience. This chance to fix old problems and pursue new ideas was key to getting team buy-in.

During a merger, prioritize people over process. Technical integration is secondary to building trust between teams. Use simple, cultural activities like joint happy hours and "show-and-tells" about the tech stack to humanize the engineering effort and foster empathetic collaboration early on.

After the Adobe deal collapsed, Figma launched "Detach," letting any employee leave with severance. This filtered for commitment, reset the team for a "hard-charging startup" mentality, and provided a graceful exit for those who were tired or had joined expecting to work at Adobe.

Firing someone feels adversarial until you reframe it as a win-win. The employee wants to be successful and valued; if your team isn't the right place for that, helping them move on is a service to their career, not a disservice. This mindset changes the entire dynamic.