Designers once felt like imposters, but the profession grew rapidly, championed by figures like Steve Jobs. Now, design has a "seat at the table" and is recognized as a critical differentiator and a core business process for problem-solving, not just aesthetics.
Figma CEO Dylan Field argues that while AI can quickly generate "good enough" results, this baseline is no longer sufficient. As AI floods the market with generic software and designs, true differentiation will come from human-led craft, taste, and pushing beyond the initial AI output.
Figma CEO Dylan Field applies a design process to leadership. For critical decisions, he intentionally explores multiple paths and their connections (divergence) before committing to one (convergence). He notes the key leadership skill is learning when to converge slowly for strategy versus quickly for execution.
During the uncertain regulatory review of its Adobe acquisition, Figma's leadership kept its "foot on the gas." Because an acquirer cannot direct a company's activities pre-close, Figma continued executing its independent roadmap, ensuring it remained strong whether the deal succeeded or failed.
Figma CEO Dylan Field predicts we will look back at current text prompting for AI as a primitive, command-line interface, similar to MS-DOS. The next major opportunity is to create intuitive, use-case-specific interfaces—like a compass for AI's latent space—that allow for more precise control beyond text.
Figma's data shows nearly two-thirds of its users identify with two or more roles (e.g., design, product, engineering). This suggests a shift away from rigid professional lanes. People increasingly see themselves as generalist "product builders," requiring tools that facilitate cross-functional collaboration rather than catering to a single title.