When facing ambiguity, the best strategy is not to wait for perfect information but to engage in "sense-making." This involves taking small, strategic actions, gathering data from them, and progressively building an understanding of the situation, rather than being paralyzed by analysis.

The best leaders act on incomplete information, understanding that 100% certainty is a myth that only exists in hindsight. The inability to decide amid ambiguity—choosing inaction—is a greater failure than making the wrong call.

Claiming to have too many ideas is not an intellectual problem but an emotional one. It is a common excuse to avoid taking action, rooted in a deep-seated fear of failure and social judgment. The solution isn't better analysis, but simply taking action—flipping a coin or throwing a dart—to overcome the emotional barrier.

Being unable to choose between several viable ideas isn't a strategy problem; it's a psychological one. This indecisiveness is often a defense mechanism, allowing you to talk about potential without ever risking the public failure of execution. The solution is to force a decision—flip a coin, draw from a hat—and commit.

When facing a major career crossroads, the goal isn't to find the objectively "best" option, as it's unknowable. The key is to make a decision based on intuition, commit to it fully, and refuse to entertain "what if" scenarios about the paths not taken.

When faced with imperfect choices, treat the decision like a standardized test question: gather the best available information and choose the option you believe is the *most* correct, even if it's not perfect. This mindset accepts ambiguity and focuses on making the best possible choice in the moment.

Agency leaders often delay decisions for fear of being wrong, creating significant opportunity costs and mental distraction. This paralysis is more damaging than the risk of an incorrect choice. Any decision is better than indecision because it provides momentum and learning, a lesson especially critical for small or solo-led agencies.

A founder's retrospective analysis often reveals that delayed decisions were the correct ones, and the only regret is not acting sooner. Recognizing this pattern—that you rarely regret moving too fast—can serve as a powerful heuristic to trust your gut and accelerate decision-making, as inaction is often the biggest risk.

Adopt a new operating system for decision-making. Instead of evaluating choices based on an unattainable standard of perfection, filter every action through a simple question: does this choice result in forward progress, or does it keep me in a state of inaction? This reframes the goal from perfection to momentum.