To avoid skyrocketing CPMs and intense competition during the traditional Black Friday week, Comfort launches its holiday sales campaign on October 15th. The strategy is to be first to market, capture budget from early shoppers, and build momentum before every other brand starts their promotions.
Maximize sales periods by launching promotions at 12:01 AM EST to catch early East Coast shoppers and ending them at 11:59 PM PST to accommodate late-night West Coast buyers, who often shop in two evening bumps.
For seasonal offers like a gardening course, create a marketing "runway" that begins when customers are in their planning phase. This allows you to build an audience and nurture leads with relevant freebies (e.g., a garden planning guide) before the peak season's real urgency kicks in.
Don't worry that BFCM shoppers are low-LTV "bargain hunters." The primary goal of the holiday sales period isn't acquiring loyal customers; it's maximizing revenue and boosting your overall blended ROAS. Focus on top-of-funnel acquisition in the months leading up to November.
Contrary to the belief that late-night shopping is for small, impulsive buys, data reveals it's when consumers purchase big-ticket items like airfare and appliances. This "vampire shopping" trend suggests a period of focused, uninterrupted decision-making for busy consumers, creating a key sales window.
Move beyond generic discounts by framing offers around the customer's immediate, often unspoken, intent. For example, a "last minute hero finder" speaks directly to the urgency of holiday shopping, while a "donation impact calculator" targets the specific motivations of year-end charitable giving, making the offer more compelling.
BFCM customers buy on discount, not brand affinity, and rarely return. Brands must go overboard with post-purchase brand storytelling through multiple channels (email, ads, social) to reinforce the "why" and earn a second purchase from this transactional cohort.
Comfort strategically adjusts prices based on stock availability, not just demand. For fast-selling items, they increase the price to slow sales velocity, ensuring they stay in stock longer and avoid disappointing customers. This prioritizes long-term stability over short-term sales volume.
Data shows a predictable drop in shopper intent from roughly November 7th to 20th. Brands should run an initial early November sale, then strategically pull back ad spend during this "dead zone" to preserve budget for the main BFCM push starting around the 21st.
With 58% of consumers worried about finances, over 40% are constantly hunting for deals on websites they've never visited before. This sustained deal-seeking behavior creates a massive, ongoing opportunity for challenger brands to capture market share from established incumbents whose customers are now actively shopping around.
Brands running one static Black Friday deal all November see consumer interest wane. The most successful brands introduce a significantly better offer on Thanksgiving evening, creating a massive revenue spike by tapping into learned consumer behavior of waiting for the best deal.