The most significant risk for PMs using AI is not poor prompting but laziness: chaining AI outputs without critical review. This 'garbage in, garbage out' approach removes the human element of taste and intentionality, proving that this level of product management is no longer valuable.
To get high-quality, on-brand output from AI, teams must invest more time in the initial strategic phase. This means creating highly precise creative briefs with clear insights and target audience definitions. AI scales execution, but human strategy must guide it to avoid generic, off-brand results.
Product managers should leverage AI to get 80% of the way on tasks like competitive analysis, but must apply their own intellect for the final 20%. Fully abdicating responsibility to AI can lead to factual errors and hallucinations that, if used to build a product, result in costly rework and strategic missteps.
AI tools can handle administrative and analytical tasks for product managers, like summarizing notes or drafting stories. However, they lack the essential human elements of empathy, nuanced judgment, and creativity required to truly understand user problems and make difficult trade-off decisions.
AI tools are dramatically lowering the cost of implementation and "rote building." The value shifts, making the most expensive and critical part of product creation the design phase: deeply understanding the user pain point, exercising good judgment, and having product taste.
Without a strong foundation in customer problem definition, AI tools simply accelerate bad practices. Teams that habitually jump to solutions without a clear "why" will find themselves building rudderless products at an even faster pace. AI makes foundational product discipline more critical, not less.
As AI commoditizes the 'how' of building products, the most critical human skills become the 'what' and 'why.' Product sense (knowing ingredients for a great product) and product taste (discerning what’s missing) will become far more valuable than process management.
Beyond just using AI tools, the fundamental process of product management is evolving. For every new initiative, PMs must now consider the appropriate level of AI, automation, or customization. This question is now as critical as "what problem are we solving?" and addresses rising customer expectations for adaptive products.
The temptation to use AI to rapidly generate, prioritize, and document features without deep customer validation poses a significant risk. This can scale the "feature factory" problem, allowing teams to build the wrong things faster than ever, making human judgment and product thinking paramount.
Teams that become over-reliant on generative AI as a silver bullet are destined to fail. True success comes from teams that remain "maniacally focused" on user and business value, using AI with intent to serve that purpose, not as the purpose itself.
As AI automates synthesis and creation, the product manager's core value shifts from managing the development process to deeply contextualizing all available information (market, customer, strategy) to define the *right* product direction.