Co-founder Bob Taylor divided his workday into two parts. The first was production (making guitars). The second was innovation (making tools and jigs to improve the production process). This system of continuous improvement was key to scaling their craft and escaping repetitive manual labor.
The fastest-growing founders achieve outlier results not by working more hours, but by operating differently. They identify the single biggest bottleneck (e.g., low sales close rate), generate high-volume opportunities to test it (e.g., five sales calls a day), and then iterate on their process with extreme speed (e.g., reviewing and shipping changes every two days).
The founders transformed production by moving from batching ten guitars to a one-piece flow system. An advisor's simple question, "What would you rather have? 10 half-done guitars or one done guitar?" unlocked their understanding of cash flow, working capital, and efficiency.
The founders stopped doing repair work, even though it brought in steady revenue, because constant customer interruptions prevented the focused work needed to build new guitars. They locked the door to distractions in order to scale their core manufacturing business.
The founders resolve the tension between speed and quality by being "obsessive." They move fast by iterating constantly, but also relentlessly go back and refine existing work. Speed is about the pace of iteration and a commitment to delight, not about shipping once and moving on.
An effective research schedule splits the day into two modes. "Manager" time (mornings) is for meetings and collaborative discussions. "Maker" time (afternoons) is for focused, deep work like coding. Despite a long day, the goal is only 4-5 hours of truly productive, heads-down work, acknowledging the limits of deep focus.
Facing minimal growth for nearly a decade, the founders maintained morale by viewing the struggle as a free education, comparing their journey to doctors or architects who invest years in unpaid training. This psychological reframing helped them persevere when financial rewards were absent.
Not all tasks are equal. Focus on "compounding" activities—small, high-leverage actions like creating templates or establishing processes. These tasks, like compounding interest, deliver growing returns over time and create a bigger impact than completing numerous low-value items, fundamentally shifting how teams approach their work.
Intense effort is often a sign of weak demand. Founders at fast-growing companies aren't just working harder; they're channeling existing customer pull, while struggling founders burn out trying to manufacture it deal by deal.
'Strict productivity' for a founder is work centered on the startup's single biggest bottleneck, approached with a direct strategy, and executed with intense focus ('goblin mode'). Any other activity, from pitch competitions to unfocused work on non-bottlenecks, should be considered 'performative' and a distraction from making real progress.
The business grew quickly because its three co-founders each brought a distinct, essential skill: creative design, business management, and deep product knowledge (fandom). This division of labor allowed them to scale the company while still working their other full-time jobs, with each founder's expertise complementing the others.