Top-tier coding models from Google, OpenAI, and Anthropic are functionally equivalent and similarly priced. This commoditization means the real competition is not on model performance, but on building a sticky product ecosystem (like Claude Code) that creates user lock-in through a familiar workflow and environment.
LLMs are becoming commoditized. Like gas from different stations, models can be swapped based on price or marginal performance. This means competitive advantage doesn't come from the model itself, but how you use it with proprietary data.
Simply offering the latest model is no longer a competitive advantage. True value is created in the system built around the model—the system prompts, tools, and overall scaffolding. This 'harness' is what optimizes a model's performance for specific tasks and delivers a superior user experience.
AI models are commoditized, but the ecosystem of tools, services, and compliance standards is increasingly complex. The example of needing nine Azure services for only 39% NIST compliance highlights this. Companies offering a consolidated, simplified path to value will hold a significant competitive advantage.
The assumption that enterprise API spending on AI models creates a strong moat is flawed. In reality, businesses can and will easily switch between providers like OpenAI, Google, and Anthropic. This makes the market a commodity battleground where cost and on-par performance, not loyalty, will determine the winners.
Unlike sticky cloud infrastructure (AWS, GCP), LLMs are easily interchangeable via APIs, leading to customer "promiscuity." This commoditizes the model layer and forces providers like OpenAI to build defensible moats at the application layer (e.g., ChatGPT) where they can own the end user.
The novelty of new AI model capabilities is wearing off for consumers. The next competitive frontier is not about marginal gains in model performance but about creating superior products. The consensus is that current models are "good enough" for most applications, making product differentiation key.
Anthropic's lead in AI coding is entrenched because developers are comfortable with its models. This user inertia creates a strong competitive moat, making it difficult for competitors like OpenAI or Google to win developers over, even with superior benchmarks.
OpenAI's long-term value lies in the ChatGPT app and ecosystem, not just its model. The platform can thrive even with competitor models like Gemini because user loyalty is to the app. This follows the strategy of 'commoditizing your complements'.
As foundational AI models become commoditized, the key differentiator is shifting from marginal improvements in model capability to superior user experience and productization. Companies that focus on polish, ease of use, and thoughtful integration will win, making product managers the new heroes of the AI race.
Advanced AI tools have made writing software trivially easy, erasing the traditional moat of technical execution. The new differentiators for businesses are non-technical assets like brand trust, distribution networks, and community, as the software itself has become instantly replicable.