For technical B2B products, the influencer's role is not to be a salesperson or demo the product. Their value lies in building credibility and top-of-funnel interest with their trusted audience. The company is then responsible for nurturing those leads with product-specific details.

A critical mistake in content creation for sales is leading with a product pitch. Instead, content should share insights that highlight a customer's problem, sparking a conversation. This strategy positions the salesperson as a trusted advisor who guides the buyer to the solution, rather than just a vendor pushing a product.

Comfort avoids providing rigid scripts to its affiliates. Instead, they offer a framework—showing what works and what doesn't—and then give creators the freedom to be authentic within those guardrails. This approach prevents content from sounding robotic and empowers creators to find their own voice.

Forcing brand messaging on an influencer leads to inauthentic content that fails to resonate. A better approach is to educate them on your product and collaborate on an angle that aligns with their established voice and topics. Authenticity drives distribution and engagement, making the partnership more effective than a boilerplate promotion.

To achieve genuine endorsements, brands must trust creators. Instead of providing rigid scripts, give them key message points and the freedom to tell the story in their own voice. This creative liberty results in more authentic advertising that resonates with the creator's audience.

Overtly plugging your product triggers defensiveness. Instead, create high-value "edu-sales" content that subtly mentions your tool as one part of a solution, or even has no call-to-action at all. This builds trust and makes people actively seek out what you're selling.

Digitas CEO Amy Lanzi avoids the term "influencer" because it implies a transactional ad buy that audiences reject. Instead, she advocates treating "creators" as a "brand's best friend." They should be integrated into the marketing org to co-create authentically and use their community to feed the product development pipeline.

Vector's marketing lead found success by giving influencers high-level messaging points but allowing them to create content in their own voice. The only request was to review the post 24 hours in advance to ensure product accuracy.

Create videos titled "A Video So You Don't Have to Hire Me." By teaching customers how to solve simple problems for free, you build immense trust and establish expertise. This reputation-first approach is far more effective for long-term growth than a direct sales pitch.