Forget the unicorn obsession. Focus on building an “elephant”: a durable company defined by three traits. 1) Community Obsessive (customers are “members”). 2) Purpose-Driven (changing an industry, not adding a feature). 3) Building in Public (founder is the face). This framework prioritizes resilience and cult-like followings over vanity metrics.

When leaders are stuck defining their organization's mission, this question forces a shift from generic goals like survival to tangible impact. It clarifies the unique value provided to customers and society, revealing a more motivating and authentic purpose beyond simply 'staying in business.'

To prevent the grind of pursuing massive goals from becoming arduous, Canva creates fun, memorable celebrations for milestones. These events, from smashing Greek plates to releasing doves, serve as important moments for the team to pause, reflect, and feel proud of their hard work.

Canva CEO Melanie Perkins plans using "Column B" thinking: envision a perfect, magical future state without constraints, then work backward to build a ladder of small, actionable steps to get there. This contrasts with "Column A" thinking, which starts with current resources and limits vision.

Business is a unique domain where you can pursue selfish goals (building a large, profitable company) and selfless ones at the same time. By building a successful company with ethical, people-first practices, you force competitors to adopt similar positive behaviors to compete, thereby improving the entire industry for everyone.

Instead of chasing trends or pivoting every few weeks, founders should focus on a singular mission that stems from their unique expertise and conviction. This approach builds durable, meaningful companies rather than simply chasing valuations.

Canva operationalizes big ideas using a "chaos to clarity" framework. An initial chaotic idea is progressively clarified through small, tangible steps—starting with writing it down and culminating in a vision deck. This process makes amorphous concepts real, shareable, and easier to build.

One-off volunteer days or CSR initiatives are superficial fixes that employees recognize as inauthentic. Purpose must be the core reason a company exists and be embedded in every decision, not treated as a separate, performative activity to boost public image.

Activism isn't binary. A 'covert' approach involves expressing values through business decisions like partnerships, hiring, or amplified voices. This is a valid, often safer, alternative to direct 'overt' public statements, allowing for a spectrum of engagement based on comfort and capacity.