Emerging brands often view landing a major retailer as the ultimate goal. In reality, it's the start of a more complex phase involving distribution logistics, trade requirements, and performance pressure. Success depends on staying on the shelf, not just getting there.

Related Insights

T3's journey with Sephora shows that retail relationships are dynamic. After a successful launch, they were removed from brick-and-mortar stores for nearly a decade, surviving on online sales. They later returned to shelves by introducing new, innovative products. This illustrates that losing shelf space isn't final and can be regained with fresh offerings.

Getting into retailers like Target or Walmart feels like validation, but it can bankrupt startups. The high costs, stocking fees, and immense pressure for sell-through often drain resources and lead to failure.

Despite a profitable affiliate model, Babylist was heavily reliant on a few large retailers. They chose to enter the complex, lower-margin world of direct e-commerce and warehousing primarily to mitigate platform risk and control their own destiny, not for short-term profit.

After winning a major Tesco listing, BrewDog's sales were so slow for two years they should have been delisted. The lesson: getting distribution is the easy part; generating consistent consumer pull-through to stay on the shelf is the real, multi-year challenge.

Major retailers often dislike when a single large company, like Zen in nicotine, dominates a category. This gives the incumbent too much leverage on pricing and placement. Consequently, retailers are often receptive to new, high-potential brands that can introduce competition and shift the power dynamic back in their favor.

Before launching, assess a product's viability by the sheer number of potential distribution points. Manufacturing and logistics are solvable problems if the market access is vast. This reverses the typical product-first approach by prioritizing market penetration from day one.

Jane Wurwand advises a premium food startup to avoid large supermarkets early on. Big chains demand high volume and have long payment cycles that can crush a new business. Instead, focus on small, high-end local grocers where the brand story can shine and payment terms are more manageable.

To get into a major retailer, don't just prove your product sells. Show buyers data that you bring new customers to their category, growing the entire market rather than just cannibalizing sales from existing brands on the shelf.

The allure of massive distribution at a mass-market retailer like Walmart is a trap. It establishes the lowest possible price point for your product, which every subsequent retail partner will use as a benchmark, limiting your brand's long-term profitability and pricing power.

For premium brands like Coterie, the choice of retail partner is a branding decision. A retailer's reputation for quality reinforces the product's own values, while a poor retail environment like a messy shelf can actively dilute brand equity.