The backlash transformed a standard ad campaign into a cultural phenomenon that generated 45 billion impressions. This massive earned media reach dwarfed competitor campaigns, demonstrating that provocative work—even with negative reactions—can deliver far greater ROI than a safe media buy.

The power of reacting to a cultural moment lies in its perceived spontaneity. If a brand attempts this too often, consumers will see it as a calculated marketing ploy rather than a genuine response. The strategy must be reserved for select moments to remain effective.

Nutter Butter, a 55-year-old brand, successfully engaged a younger audience by embracing absurdist, meme-style humor. This risky strategy, while potentially alienating some, is effective for generating deep brand love because it requires taking a bold, creative stand.

Brands jumping on viral memes may see a temporary spike in views, but it's a hollow victory. Consumers remember the trend itself, not the brand's participation in it. This common social media tactic fails to build brand equity or impact the bottom line.

The ROI of a viral moment is difficult to link to direct sales. Instead, its value lies in increasing 'share of voice' and creating positive brand associations. This influences future purchasing decisions, making the brand top-of-mind when a customer is ready to buy.

Rapper LL Cool J, a FUBU partner, wore a FUBU hat in a Gap ad and slyly inserted the brand's slogan—"For us, by us"—into his rap. The Gap's marketing team, lacking cultural context, didn't notice and spent millions airing the ad, giving FUBU massive, free exposure that a typical endorsement deal could never achieve.

Once a niche internet trend is adopted by a large, corporate brand for a marketing campaign, it signals mass saturation. This act effectively kills the trend's 'cool' factor among its original audience, marking the end of its organic lifecycle.

Instead of making direct, often unbelievable claims about quality or trust, use humor. The positive feeling from being amused creates a 'halo effect' that transfers to all other brand metrics. Ads are a powerful medium for demonstrating wit, which is more effective than claiming hard-to-prove attributes.

Fal successfully engaged developers by creating "GPU rich" and "GPU poor" hats based on a popular industry meme. The "GPU poor" hats were far more popular, demonstrating that authentic, self-aware humor and tapping into community in-jokes is more effective for developer marketing than traditional, polished campaigns.