For large-scale B2B products, validate demand by signing customers who not only commit to buying but also pre-fund development. This model secures capital, guarantees early adopters, and ensures the product is built with direct, committed customer input from the very beginning.
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Positive feedback and expressions of interest are misleading. The ultimate validation for a product idea is a customer's willingness to commit real currency, whether through direct payment or a signed letter of intent. Without this commitment, you have a charity, not a business.
When demand from a large customer outstrips your production capacity, propose a strategic financing arrangement. Ask them to help fund your expansion in exchange for a guaranteed volume contract, such as by pre-paying for a large future order or co-investing in a specific equipment line.
The speaker advocates a four-step model: Validate, Pre-sell, Deliver, then Build. This approach prioritizes collecting payment based on a well-defined offer document before investing resources into product development, ensuring market demand and initial cash flow from day one.
Never start a business without first validating demand by securing commitments from at least three initial clients. This strategy ensures immediate revenue and proves product-market fit from day one, avoiding the common trap of building a service that nobody wants to buy.
Avoid the classic bootstrap vs. raise dilemma by using customer financing. Pre-sell your product or service to a group of early customers. This strategy not only provides the necessary starting capital without giving up equity but also serves as the ultimate form of market validation.
Boom Supersonic secured non-binding Letters of Intent (LOIs) from major airlines early. This demonstrated market demand was crucial for convincing suppliers and investors to commit the significant capital needed for development, turning customer interest into a financing tool.
Replace speculative feedback from discovery calls with a process that would be "weird if it didn't work." First, get strangers to pre-pay for a solution. Then, deliver it manually. This confirms real demand (payment) and validates the solution's value (retention) before writing code.
Crisp.ai's founder advocates for selling a product before it's built. His team secured over $100,000 from 30 customers using only a Figma sketch. This approach provides the strongest form of market validation, proving customer demand and significantly strengthening a startup's position when fundraising with VCs.
Validate market demand by securing payment from customers before investing significant resources in building anything. This applies to software, hardware, and services, completely eliminating the risk of creating something nobody wants to buy.
Asking "Would you buy this?" is too easy. A true signal of interest comes when a potential customer commits something of value: time as a design partner, an introduction to investors, or signing a letter of intent. These actions have a cost, making their "yes" meaningful.
