Design leaders must rapidly switch between high-level strategy and deep, hands-on critique. If they're not a strong practitioner, they lose credibility and can't effectively course-correct work, leading to quality issues discovered too late in the process. Operational skill alone is insufficient.
Unlike junior designers who can specialize, Staff and Principal designers must be ambidextrous. They are expected to operate at a strategic level—understanding ROI and influencing leadership—while simultaneously possessing the hands-on technical ability to build advanced prototypes that bring their vision to life.
Designers who excel at product thinking but struggle with visual craft face a choice: commit to learning modern craft skills, which are now essential, or pivot to a product management role. Their design thinking background would make them highly effective PMs on a design-centric team, where they often earn more.
Robinhood's CEO Vlad Tenev reveals their strategy for maintaining design quality is to place the best craftspeople in leadership roles, rather than people who are just good managers. This ensures the leaders have trusted taste and keeps the focus on high-quality work, even during meetings.
In today's fast-paced tech landscape, especially in AI, there is no room for leaders who only manage people. Every manager, up to the CPO, must be a "builder" capable of diving into the details—whether adjusting copy or pushing pixels—to effectively guide their teams.
The traditional management philosophy of “hire smart people and get out of their way” is obsolete in design. Today's leaders must be deeply engaged, providing significant support to senior designers who tackle ambiguous and politically complex projects. This hands-on guidance is crucial for shipping outcomes, not just outputs.
The best leaders don't just stay high-level. They retain the ability to dive deep into technical details to solve critical problems. As shown by Apple's SVP of Software, this hands-on capability builds respect and leads to better outcomes, challenging the 'empower and get out of the way' mantra.
Lifetime's CCO argues that creative leaders should not become pure managers. He maintains his edge and leads by example by actively participating in the creative process, from logo design to app experience concepts. He believes any creative leader who doesn't "get their hands dirty" is less trustworthy and effective.
A design leader's responsibility extends beyond quality and execution to co-owning strategy with product. By leading a generative research function that looks 'around the corner,' design ensures the company builds the right products for the future, not just polishes current ones.
Technical skill isn't enough to become a leader. Ambitious designers must develop and articulate a strong point of view on what the product should be and why. Leadership requires having convictions and the ability to rally the organization around them by making ideas tangible through prototypes.
An emerging trend sees senior design leaders, including VPs, stepping back into Individual Contributor (IC) roles. The pace of change in design tooling, particularly with AI, makes it nearly impossible to lead effectively without direct, hands-on experience. This move is a strategy for staying relevant and empathetic.