Vercel's CTO Malte Ubl notes that durable, resumable workflows are not a new invention for AI agents. Instead, they are a fundamental computer science concept that has been implemented ad-hoc in every transactional system, from banking in the 70s to modern tech giants, just without a standardized abstraction.
The evolution of 'agentic AI' extends beyond content generation to automating the connective tissue of business operations. Its future value is in initiating workflows that span departments, such as kickstarting creative briefs for marketing, creating product backlogs from feedback, and generating service tickets, streamlining operational handoffs.
Contrary to the vision of free-wheeling autonomous agents, most business automation relies on strict Standard Operating Procedures (SOPs). Products like OpenAI's Agent Builder succeed by providing deterministic, node-based workflows that enforce business logic, which is more valuable than pure autonomy.
In the fast-evolving AI space, Vercel's AISDK deliberately remained low-level. CTO Malte Ubl explains that because "we know absolutely nothing" about future AI app patterns, providing a flexible, minimal toolkit was superior to competitors' rigid, high-level frameworks that made incorrect assumptions about user needs.
Overly structured, workflow-based systems that work with today's models will become bottlenecks tomorrow. Engineers must be prepared to shed abstractions and rebuild simpler, more general systems to capture the gains from exponentially improving models.
Don't just sprinkle AI features onto your existing product ('AI at the edge'). Transformative companies rethink workflows and shrink their old codebase, making the LLM a core part of the solution. This is about re-architecting the solution from the ground up, not just enhancing it.
Incumbent companies are slowed by the need to retrofit AI into existing processes and tribal knowledge. AI-native startups, however, can build their entire operational model around agent-based, prompt-driven workflows from day one, creating a structural advantage that is difficult for larger companies to copy.
A critical error in AI integration is automating existing, often clunky, processes. Instead, companies should use AI as an opportunity to fundamentally rethink and redesign workflows from the ground up to achieve the desired outcome in a more efficient and customer-centric way.
Contrary to the view that useful AI agents are a decade away, Andrew Ng asserts that agentic workflows are already solving complex business problems. He cites examples from his portfolio in tariff compliance and legal document processing that would be impossible without current agentic AI systems.
Instead of focusing on foundational models, software engineers should target the creation of AI "agents." These are automated workflows designed to handle specific, repetitive business chores within departments like customer support, sales, or HR. This is where companies see immediate value and are willing to invest.
The ideal AI-powered engineering workflow isn't just one tool, but a fluid cycle. It involves synchronous collaboration with an AI for planning and review, then handing off to an asynchronous agent for implementation and testing, before returning to synchronous mode for the next phase.