Helms suggests that refusing to answer an invasive or difficult question in a high-stakes setting like a job interview can surprisingly project confidence and command respect. It turns a potentially weak moment into a demonstration of strength and control.

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Senior leaders now value candidates who ask excellent questions and are eager to solve problems over those who act like they know everything. This represents a significant shift from valuing 'knowers' to valuing 'learners' in the workplace.

To handle constant rejection, mentalist Oz Perlman created a separate professional persona. When a trick was rejected, it was "Oz the magician" who failed, not Oz Perlman the person. This emotional distancing prevents personalizing failure and builds resilience, a crucial skill for any public-facing role.

True self-awareness involves publicly admitting your weaknesses. By openly stating what you're bad at (e.g., 'I suck at 99% of things'), you build immense credibility and trust when you then declare your strengths. This approach validates your expertise in your core competencies.

When a client offers harsh, fundamental criticism during a pitch, the best response is not to defend the work but to acknowledge the miss. One CEO won a pitch by immediately conceding the point and offering to re-pitch, demonstrating humility and confidence.

When someone immediately shuts down a question with 'I don't care,' it may not be apathy. It can be a preemptive defense from individuals who need longer to process information and formulate a response, allowing them to avoid the pressure of an immediate answer.

In difficult discussions, choosing not to respond is a powerful tool. It serves as a boundary on yourself to prevent a reactive, unhelpful comment and is a conscious choice when you recognize a conversation is unproductive. It's about control, not passivity.

Ineffective interviews try to catch candidates failing. A better approach models a collaborative rally: see how they handle challenging questions and if they can return the ball effectively. The goal is to simulate real-world problem-solving, not just grill them under pressure.

To elicit candid answers from fund managers, the most effective technique is not the question itself but the silence that follows. Resisting the psychological urge to fill the space forces the manager to sit with the question, often leading to less rehearsed and more truthful responses.

Instead of personally challenging a guest, read a critical quote about them from another source. This reframes you as a neutral moderator giving them a chance to respond, rather than an attacker. The guest has likely already prepared an answer for known criticisms.

Many existential questions ('What is the meaning of life?') cause stress because their terms are undefined. Instead of trying to answer them, first ask if every term can be clearly defined and if the answer is actionable. If not, the question is poorly worded and should be dismissed.