According to Okta's CEO, the most valuable application for AI agents in the enterprise will be orchestrating complex processes that span multiple software silos (e.g., Salesforce, SAP, Content Management). This is a task that has historically been difficult to automate with packaged software and required human intervention, representing a massive new opportunity.

To elevate AI-driven analysis, connect it to unstructured data sources like Slack and project management tools. This allows the AI to correlate data trends with real-world events, such as a metric dip with a reported incident, mimicking how a senior human analyst thinks and providing deeper insights.

Power users are building personal AI assistants not just by feeding data, but by creating curated context layers. This involves exporting all digital communications (email, Slack), then using LLMs to create tiered summaries (e.g., monthly chief-of-staff briefs) to give agents deep, usable context.

Early AI adoption by PMs is often a 'single-player' activity. The next step is a 'multiplayer' experience where the entire team operates from a shared AI knowledge base, which breaks down silos by automatically signaling dependencies and overlapping work.

Overwhelmed by Slack messages and internal documents? Build a Zapier agent connected to your company's knowledge base. Feed it your job description and current projects, and the agent can proactively scan all communications and deliver a weekly summary of only the updates relevant to your specific role.

A simple, on-premise AI can act as a "buddy" by reading internal documents that employees are too busy for. It can then offer contextual suggestions, like how other teams approach a task, to foster cross-functional awareness and improve company culture, especially for remote and distributed teams.

Companies with an "open by default" information culture, where documents are accessible unless explicitly restricted, have a significant head start in deploying effective AI. This transparency provides a rich, interconnected knowledge base that AI agents can leverage immediately, unlike in siloed organizations where information access is a major bottleneck.

To make company strategy more accessible, Zapier used Google's NotebookLM to create a central AI 'companion.' It ingests all strategy docs, meeting transcripts, and plans, allowing any employee to ask questions and understand how their work connects to the bigger picture.

The greatest leverage from AI comes not from accelerating individual tasks, but from improving information flow between teams. Use AI to create a "common brain"—a central repository of project knowledge and goals—to ensure alignment and drive efficiency at critical handoff points.