A simple, on-premise AI can act as a "buddy" by reading internal documents that employees are too busy for. It can then offer contextual suggestions, like how other teams approach a task, to foster cross-functional awareness and improve company culture, especially for remote and distributed teams.
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In a remote environment, immediate access to colleagues isn't always possible. A GPT loaded with context about your company and cofounders' thinking can act as a thought partner, helping you overcome the "blank slate" problem without scheduling a meeting.
Early AI adoption by PMs is often a 'single-player' activity. The next step is a 'multiplayer' experience where the entire team operates from a shared AI knowledge base, which breaks down silos by automatically signaling dependencies and overlapping work.
Remote and global teams suffer from a loss of context. An "AI Buddy" can solve this by delivering personalized, timely information about what relevant colleagues are doing. This automated, customized "newsletter" keeps everyone in the loop without them having to read everything, increasing social awareness.
When employees are 'too busy' to learn AI, don't just schedule more training. Instead, identify their most time-consuming task and build a specific AI tool (like a custom GPT) to solve it. This proves AI's value by giving them back time, creating the bandwidth and motivation needed for deeper learning.
Shift your view of AI from a passive chatbot to an active knowledge-capture system. The greatest value comes from AI designed to prompt team members for their unique insights, then storing and attributing that information. This transforms fleeting tribal knowledge into a permanent, searchable organizational asset.
Instead of static org charts, AI can monitor team performance and sentiment to propose small, ongoing adjustments—like rotating a member for fresh eyes or changing meeting formats. This turns organizational design into a dynamic, data-driven process of continuous improvement, overcoming human inertia.
The next frontier for AI isn't just personal assistants but "teammates" that understand an entire team's dynamics, projects, and shared data. This shifts the focus from single-user interactions to collaborative intelligence by building a knowledge graph connecting people and their work.
To build coordinated AI agent systems, firms must first extract siloed operational knowledge. This involves not just digitizing documents but systematically observing employee actions like browser clicks and phone calls to capture unwritten processes, turning this tacit knowledge into usable context for AI.
Apply the collaborative, iterative model of AI pair programming to all knowledge work, including writing, strategy, and planning. This shifts the dynamic from a simple command-and-response tool to a constant thought partner, improving the quality and speed of all your work.
Atlassian's AI onboarding agent, Nora, answers new hires' logistical questions, reducing their reluctance to bother managers. More strategically, this initial, low-stakes interaction serves as an effective on-ramp, conditioning employees from day one to view AI as a standard collaborative tool for their core work.
