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To get early discovery calls, the founder didn't pitch a product. Instead, the message was framed as, 'Hey, I just left my job and am thinking of founding something in your space. Could you answer a few questions?' This humble, learning-oriented approach disarmed prospects and led to more open, valuable conversations.

Related Insights

Effective outreach uses public data to create a unique, valuable insight for the prospect (e.g., "Your building portfolio will face X dollars in fines by 2030 based on this new law"). This earns you the right to a conversation, where the pitch can happen later, rather than being ignored upfront.

Founders struggling with pipeline often try to sell their product in cold outreach, which fails. The initial goal is not conversion, but learning. Instead, sell the conversation itself by positioning yourself as an interesting person to talk to. This dramatically increases meeting rates.

To get meetings with busy leaders before her product was ready, founder Janice Omadeke explicitly stated, "I am too early for you to purchase this." This non-threatening approach lowered their guard, reframing the conversation from a sales pitch to a collaborative session focused on learning their problems.

Early-stage outbound messages shouldn't try to explain your value proposition or sell the product. The singular goal is to secure a conversation. Frame the outreach as one interesting person wanting to chat with another. If the prospect has pre-existing demand, they will turn the conversation into a sales call themselves.

Before LinkedIn was saturated with bots, the founders achieved an 8-10% response rate by being direct and vulnerable. They dropped the YC name for credibility but framed their ask as "we're two guys who need help," appealing to prospects' desire to be part of building something new.

In initial meetings with enterprise prospects, Nexla's founder didn't pitch a solution. He focused entirely on validating the problem. By asking, "Do you see this problem as well?" he framed the conversation as a collaborative exploration, which disarmed prospects and led to more honest, insightful discussions.

Founders often fail at outbound by trying to pitch their product in the initial message. The singular goal should be getting a meeting. This requires making the message about the recipient and their interests, not about your solution or your own needs.

Instead of trying to convince prospects of your product's value in an initial message, focus on being an interesting person they'd want to talk to. If your targeting is correct, a genuine conversation will naturally uncover their demand and lead to a sales call.

Early outreach often fails by pitching an unproven value proposition. Instead, founders should use "Founder Magic"—leveraging their unique background, story, or mission to make themselves so interesting that prospects agree to a meeting out of sheer curiosity. The outreach should be product-agnostic and focus on being compelling as a person.

When validating their initial ICP, Blings struggled to get meetings. They shifted their outreach to ask for "advice" from industry leaders, framing it as picking their brain. This approach dramatically increased response rates and led to dozens of valuable interviews.

Use Humble Outreach for Initial Customer Discovery | RiffOn