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Founders often fail at outbound by trying to pitch their product in the initial message. The singular goal should be getting a meeting. This requires making the message about the recipient and their interests, not about your solution or your own needs.
Founders struggling with pipeline often try to sell their product in cold outreach, which fails. The initial goal is not conversion, but learning. Instead, sell the conversation itself by positioning yourself as an interesting person to talk to. This dramatically increases meeting rates.
Outreach dominated by "we," "our," and "I" immediately alienates prospects. This self-centered approach focuses on your solution's features instead of the prospect's unrecognized problem, making it ineffective against the real competitor: status quo.
Effective outbound messaging can be built by answering four questions: 1) Who has the problem? 2) How do they solve it now? 3) What's the hidden negative consequence? 4) Who else took a different approach? This focuses the message on the prospect's problem, not your product.
Early-stage outbound messages shouldn't try to explain your value proposition or sell the product. The singular goal is to secure a conversation. Frame the outreach as one interesting person wanting to chat with another. If the prospect has pre-existing demand, they will turn the conversation into a sales call themselves.
Most pitches fail by leading with the solution. Instead, spend the majority of your time vividly describing a triggering problem the prospect likely faces. If you nail the problem, the solution becomes self-evident and requires minimal explanation, making the prospect feel understood and more receptive.
Don't try to convince a prospect to buy on the initial call. Your only objective is to pique their interest enough to agree to a "test drive"—a meeting. Frame the call-to-action as a low-commitment opportunity to explore, just as Tesla gets people into cars they didn't plan to buy by offering a test drive.
A cold call is not a discovery call. You haven't earned the right to ask probing questions. Your goal is to articulate a problem, pitch a solution, and ask for the meeting. Save your questions for after they object, using them to uncover the real issue.
Instead of trying to convince prospects of your product's value in an initial message, focus on being an interesting person they'd want to talk to. If your targeting is correct, a genuine conversation will naturally uncover their demand and lead to a sales call.
Early outreach often fails by pitching an unproven value proposition. Instead, founders should use "Founder Magic"—leveraging their unique background, story, or mission to make themselves so interesting that prospects agree to a meeting out of sheer curiosity. The outreach should be product-agnostic and focus on being compelling as a person.
Salespeople mistakenly burden a single piece of content, like a video or cold call, with the pressure of generating an immediate sale. The correct perspective is to see it as the first step in building a relationship, which then leads to a sale over time.