To motivate employees in non-visible roles, McLaren rotates which department is represented on the victory podium with the drivers. Putting their CFO or CMO up there symbolically recognizes the entire department's contribution to the win, fostering a sense of shared purpose.

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While motivational speeches and office amenities are often cited as culture-builders, the most effective way to create a positive and engaged company culture is simply to win. Success itself is the ultimate motivator, making everyone excited to contribute and perform at their best.

In a turnaround, a leader's most critical first step is restructuring their direct reports. McLaren's CEO replaced every key leader—CFO, HR, commercial, etc.—to create a unified group that could then drive cultural change down through their own departments.

McLaren's CEO Zak Brown re-frames leadership as a service function. His primary job is to ensure his 1,400-person team has the tools, funding, and motivation to succeed. He sees himself as one employee whose responsibility is to "keep them all fed and hungry."

Ask every team member, "How do you make the company money?" For non-revenue roles like a camera operator, frame their contribution in terms of preventing costly mistakes (e.g., wasted footage, delays). This fosters a deep understanding of their impact and gives their work more meaning.

To manage change, segment your team into three groups: enthusiasts who embrace it, skeptics who need convincing, and resistors who must be replaced. This allows for a targeted approach to cultural transformation instead of a one-size-fits-all strategy.

Zak Brown's first move at the struggling McLaren F1 team was to overhaul the leadership team, bringing in fresh blood to create alignment before tackling technical or commercial issues. This established a new, winning culture from the top down.

To engage employees in seemingly mundane roles, like cleaning factory tanks, leadership must clearly connect their specific task to the company's success. The Novonesis CEO emphasizes that explaining this critical importance and frequently expressing simple gratitude is key to maintaining a motivated workforce.

Leaders who use public platforms to specifically name and praise behind-the-scenes contributors build a stronger, more motivated team. This public acknowledgment demonstrates that all roles are integral and valued, fostering a culture where people feel seen and are motivated to contribute at a high level.

CEO Zach Brown revived McLaren not by firing everyone, but by transforming a "toxic work environment" into one of transparency and collaboration. He kept many of the same long-term employees, showing that fixing culture can unlock the potential of an existing team, even in a high-stakes environment.

To maintain strong employee engagement, leadership explicitly connects every role—even seemingly mundane ones like cleaning fermentation tanks—to the company's high-level purpose. This ensures every employee understands their specific contribution to enabling a healthier planet.