Marketers wouldn't run a Facebook ad that shows to a user only once and expect results. Yet, they do this with influencers via one-off posts. Success requires repeat exposure to build trust and brand association, making long-term partnerships essential and one-off campaigns inherently flawed.

Because B2B buying cycles are long, one-off influencer posts are less effective. A recurring presence over 3-6 months or longer builds trust and keeps the brand top-of-mind for when buyers are actually in-market.

Many B2B marketers dismiss influencer marketing after trying ineffective, one-off posts—a tactic long abandoned by successful B2C brands. They fail to commit to long-term partnerships and experimental approaches, leading to poor results and the false conclusion that the channel doesn't work for B2B.

The effectiveness of large-scale influencer marketing is waning as audiences recognize inauthentic paid promotions. A better strategy is to identify smaller creators, or 'trust brokers,' with high engagement and genuine community trust. Focus on building real, long-term, mutually beneficial relationships rather than transactional one-off posts.

To achieve authentic endorsements, brands must simulate a long-term relationship before a big deal. This involves seeding product, buying smaller media like podcast ad reads, and confirming genuine usage first. This manufactured history makes the eventual large-scale partnership believable to the creator's audience, as it doesn't appear out of nowhere.

Unlike awareness, which can be purchased, true authenticity is unattainable for most brands directly. The most effective use of influencers is tapping into their pre-built, genuine communities to gain credibility and trust. This allows a brand to "borrow" the equity of authenticity from creators who have already earned it.

Brands struggling with the bandwidth to manage creators should shift their mindset. Viewing creators as human partners, rather than fungible "media units" or "affiliate links," is crucial. This requires both technology that empowers them and dedicated support to build authentic relationships.

A common mistake is running short-term influencer "pilots" with a transactional mindset (money for posts). In B2B, you are buying long-term trust, not immediate reach. This requires building genuine relationships and ensuring influencers actually use and believe in your product, advocating for it organically.

Digitas CEO Amy Lanzi avoids the term "influencer" because it implies a transactional ad buy that audiences reject. Instead, she advocates treating "creators" as a "brand's best friend." They should be integrated into the marketing org to co-create authentically and use their community to feed the product development pipeline.