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When building an initiative within a political or corporate structure, anticipate leadership changes. To ensure longevity, embed your team in a stable, nonpartisan part of the organization (like the General Services Administration) rather than a more transient, political office (like the White House).
To be an effective intrapreneur in a bureaucracy, don't pitch your project as a separate, tangential effort. Instead, research the existing goals of potential partners and frame your initiative as a tool to help them achieve their objectives more efficiently, making you an ally rather than a burden.
Innovation leaders struggle to secure resources. A powerful tactic is to have VPs align on their long-term strategic goals, identify overlaps, and then dedicate cross-functional teams to these shared priorities. This creates executive buy-in and carves out protected capacity for innovation.
To create lasting change in government, innovators must operate with extreme speed to "rip out old roots and plant new seeds." The goal is to replace entrenched systems and prove the value of new ones so quickly that they become resilient and difficult for a subsequent administration to undo.
According to Joe Tsai, creating a dedicated "innovation division" in a large company is a flawed strategy. These units fail because the company's core business will always command the best talent and resources, leaving the innovation team isolated and under-resourced. Innovation must be instilled organization-wide.
In siloed government environments, pushing for change fails. The effective strategy is to involve agency leaders directly in the process. By presenting data, establishing a common goal (serving the citizen), and giving them a voice in what gets built, they transition from roadblocks to champions.
When executing a large-scale government technology project, physically separating the technology team (e.g., in Bangalore) from the political and bureaucratic hub (e.g., in Delhi) is a crucial tactic. This creates a shield, allowing engineers to focus on deep work without constant interference.
Siphoning off cutting-edge work to a separate 'labs' group demotivates core teams and disconnects innovation from those who own the customer. Instead, foster 'innovating teams' by making innovation the responsibility of the core product teams themselves.
To ensure effectiveness, new government tech talent shouldn't be scattered individually across agencies. Instead, they must be deployed as self-contained teams focused on specific projects. This strategy prevents them from being absorbed and neutralized by existing bureaucracy, allowing them to maintain momentum and achieve their objectives.
To improve federal efficiency beyond partisan politics, Oliver Libby proposes creating a Chief Operating Officer for the U.S. government. Modeled after the long-term, cross-administration tenure of the Fed Chair, this role would focus on making government work better for citizens regardless of who is in power.
To enact change without a budget or mandate, focus on empowering long-term civil servants. These often-overlooked employees possess deep institutional knowledge and, when given ownership, become powerful allies for creating sustainable, multi-year collaborations.