Great leaders demonstrate humility by surrounding themselves with people who might be more skilled in certain areas. They are drawn to talent that makes them smarter, whereas narcissistic leaders are threatened by it and want to be the smartest person in the room.
Senior leaders now value candidates who ask excellent questions and are eager to solve problems over those who act like they know everything. This represents a significant shift from valuing 'knowers' to valuing 'learners' in the workplace.
Leno believes his "low self-esteem" is a professional advantage. By assuming he's not the smartest person in the room, he remains open to expert advice and empowers his team, fostering a culture where anyone can voice concerns for a better final product.
Don't conflate confidence with self-assurance, which is the *accurate* assessment of one's skills. Many top performers downplay their expertise out of a false sense of humility. This incongruence can be misinterpreted by others as manipulation, confusion, or a risky inability to self-assess.
Companies often cannot differentiate between healthy confidence and narcissism. Narcissistic individuals excel at self-promotion and appearing decisive, which are frequently misidentified as leadership qualities, leading to their accelerated advancement over more competent but less self-aggrandizing peers.
Over a long career, great leaders accumulate a "snowball of talent"—A-players who follow them from one venture to the next. This becomes a powerful litmus test when hiring executives: if they have no network of past colleagues eager to join them, it's a major red flag about their leadership ability or the quality of their past teams.
The pace of change in AI means even senior leaders must adopt a learner's mindset. Humility is teachability, and teachability is survivability. Successful leaders are willing to learn from junior colleagues, take basic courses, and admit they don't know everything, which is crucial when there is no established blueprint.
Salespeople often focus on being 'coachable' (receptive to feedback). A more powerful trait is humility—the proactive asking for help and recognition that success is a team effort. Humility unlocks collaboration and support, getting you further, faster than simply being open to advice.
A common leadership trap is feeling the need to be the smartest person with all the answers. The more leveraged skill is ensuring the organization focuses on solving the right problem. As Einstein noted, defining the question correctly is the majority of the work toward the solution.
Many leaders focus on having the correct analysis. However, true leadership requires understanding that being right is useless if you can't persuade and influence others. The most successful leaders shift their focus from proving their correctness to finding the most effective way to communicate and achieve their goals.
The most important job of a leader is team building. This means deliberately hiring functional experts who are better than the CEO in their specific fields. A company's success is a direct reflection of the team's collective talent, not the CEO's individual brilliance.