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A substantial number of MSPs discover Nord Security's partner program not through traditional B2B marketing, but by starting on the consumer-facing NordVPN website and clicking through to the 'for business' and 'partner' sections. This demonstrates how strong consumer brand equity can create an unconventional but effective B2B lead funnel.
The key to a true 360-degree customer view is linking a person鈥檚 professional and personal data profiles. This allows B2B marketers to overcome low match rates on consumer platforms like Instagram or CTV by targeting prospects' personal accounts, reaching them where they actually spend their time.
Kukun attracts enterprise clients (banks, fintechs) by letting their decision-makers use its consumer-facing home data tool. Prospects experience the product's value firsthand as individual users, which then prompts them to inquire about enterprise solutions. This product-led approach bypasses traditional B2B advertising and demos.
Collaborating with non-competing businesses serving the same ideal client is the most overlooked and powerful channel for lead generation. Systematically building relationships with other service providers who your customers already use creates a robust, owned referral network that can become a primary source of growth.
Gong's former CRO highlights that B2B tech purchases are primarily triggered by a trusted peer's recommendation or a request from their own team. The traditional, linear marketing funnel (awareness, consideration, decision) is an outdated oversimplification of this trust-based reality.
In B2C, consumers often know the brand, so the goal is demand amplification. In an indirect B2B channel, the end-user rarely interacts with the brand directly. Marketing's job shifts to equipping and enabling partners to be effective brand advocates when the marketer isn't in the room.
Stop viewing brand as a top-of-funnel activity. For elite companies, brand isn't a precursor to selling; it is the selling. It creates inbound demand that bypasses traditional conversion tactics like search ads or affiliate marketing, making it the most powerful and sustainable growth engine.
Contrary to the belief that it's only for large consumer brands, Connected TV (CTV) is a powerful channel for B2B marketers. A LinkedIn and Magna study found CTV viewers are 45% more likely to complete a lead form, making it a highly effective, yet underutilized, tool for driving business-to-business conversions.
While established MSPs may white-label services, new and smaller MSPs use their association with well-known brands like Nord or CrowdStrike as a critical tool for building trust. Mentioning a recognized vendor helps them prove legitimacy and win over their first clients when their own brand is still unknown.
Tekmetric, which sells to auto repair shops, found that Microsoft Bing was a surprisingly effective paid search channel. This demonstrates that marketers targeting non-desk, less tech-savvy buyers should not assume their audience uses default B2B platforms like Google or LinkedIn.
Modern B2B buying isn't a linear path from a Google search to a demo. Buyers piece together their understanding from disparate, trusted sources like LinkedIn DMs, peer comments, and Slack communities. Marketing must meet them in these channels to be visible and earn trust.