Stuckey's, a nostalgic snack brand, wants to appeal to a new generation. The counterintuitive advice is to first double down on its existing, older customer base that already has brand recognition. Tapping out this core market is a more efficient first step than building awareness from scratch with a new demographic.
When considering adding protein powder to its classic pecan log roll, Stuckey's was advised against it. For a heritage brand, changing a beloved recipe to chase a trend risks alienating its core audience and losing authenticity. Like Stacey's Pita Chips refusing to make a gluten-free version, some products should remain true to their original form.
A brand's history is a valuable asset. The most powerful ideas for future growth are often rooted in the brand's 'archaeology.' Reviving timeless concepts, like the Pepsi Taste Challenge, and making them culturally relevant today is often more effective than chasing novelty.
Nutter Butter, a 55-year-old brand, successfully engaged a younger audience by embracing absurdist, meme-style humor. This risky strategy, while potentially alienating some, is effective for generating deep brand love because it requires taking a bold, creative stand.
Enduring 'stay-up' brands don't need to fundamentally reinvent their core product. Instead, they should focus on creating opportunities for consumers to 'reappraise' the brand in a current context. The goal is to make the familiar feel fresh and relevant again, connecting it to modern culture.
Molson Coors revitalized its Coors Banquet brand by doubling down on its authentic, 150-year-old Western identity. This strategy resonated with a younger, legal-drinking-age Gen Z audience seeking authenticity, proving that heritage can bridge generational divides.
Brands perceived as "corny" or "outdated" can be highly successful. They cater to a massive, loyal market that tastemakers and the "chattering class" often ignore, proving that broad appeal can be more profitable than being "cool."
Inspired by protein brand David Bars selling frozen cod, Stuckey's could create a strange product like pecan nut milk. The goal isn't to build a new revenue stream, but to generate conversation and press as a marketing tool, driving attention back to the core brand and its key attributes.
The first step in reviving a heritage brand like Chili's is to deeply research its history, founders, and original essence. This historical foundation provides the authentic DNA needed to build a relevant modern brand positioning, rather than inventing something new.
Robinhood discovered a counter-intuitive marketing approach: older customers are attracted to the "cool, new thing," while younger, Gen Z customers respond more strongly to messages of stability and longevity. This inversion challenges traditional assumptions about generational marketing in finance.
Instead of reformulating its classic pecan log roll, Stuckey's should reframe it for a modern audience. By calling it "America's first protein bar," it connects the product's inherent, historical quality (pecans as a protein source) to the current consumer focus on plant-based protein, making it relevant without changing the recipe.