For door-to-door sales, training must approximate field conditions. Install freestanding doors for reps to physically knock, practice scripts, and even run between them to build muscle memory and desensitize them to the real environment, including aggressive role-playing.
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Before teaching sales tactics, first understand a new rep's personal motivations. This intrinsic desire for a better future is the only thing strong enough to help them push through the inevitable pain and rejection of prospecting.
SKOs often fail with high-level corporate presentations. A better approach is to put top-performing reps on stage to share specific, tactical "how-to's" for key sales activities like cold calling, email outreach, and champion building, fostering peer-to-peer learning.
Unlike consultants who only teach, Sales Gravy's trainers are full-time employees who must also sell. This "practice what you preach" model ensures their training is grounded in real-world, current experience, making it more credible and effective for clients.
New SDRs get overwhelmed when forced to learn industry nuances first. A better approach is to prioritize mechanics (CRM, scripts), then knowledge (personas), and finally the 'art' of sales, which develops over time. This builds confidence and allows them to execute quickly while they learn.
To make role-playing an effective training tool, sales leaders must demonstrate vulnerability by going first in front of everyone. This signals that the goal is collective improvement, not performance evaluation, and encourages reps to engage openly without fear of judgment.
Instead of traditional classroom training, Stone would take new salespeople on live sales calls. They'd observe him, attempt a pitch themselves, and receive immediate feedback. This rapid, immersive cycle built competence and confidence quickly, even for those without a college degree.
Move beyond static scripts by using AI for dynamic sales training. Feed ChatGPT your call transcripts and common objections, then ask it to act as a specific buyer persona. Practice handling its objections in a role-playing chat, and conclude by asking it to provide a score and feedback on your performance.
Forcing reps to perform in front of the entire C-suite creates a critical, high-pressure environment that is counterproductive to learning. Successful enablement requires a phased approach with pre-training and post-event reinforcement using real-world customer calls, not just high-stakes internal role-plays.
To combat early discouragement in sales, create leaderboards and rewards for leading indicators like 'most doors knocked' or 'most calls made.' You can even award a prize for the 'biggest cuss out' to gamify rejection, creating early wins and de-stressing the process.
Sales skills like handling objections are useless if you can't get in front of prospects. The primary bottleneck is securing meetings, not closing them. Therefore, 80% of sales enablement efforts should target this top-of-funnel challenge.
